LA SPA & NAILBAR Info
- 2765 Paper Mill Rd G3, Wyomissing, PA 19610 United States of America
- +1 610-373-4919
- [email protected]
- +1 610-373-4919
- +1 610-373-4919
Best PlaceJuice Reviews
This was my first time visiting .Horrible experience. My friend and I came for a girls day and wanted to try out this spot since it was new. Will never visit again. I came for a basic manicure and happy feet pedicure. To begin, when you first come in you are greeted by a receptionist with the worst attitude and who looks like she hates her life. No energy in her voice or emotion. I got The happy feet pedicure and a French manicure. The happy feet pedicure was barely a basic pedicure. The bare minimum was done. To top it off the nail polish used is very cheap. When I get my toes done they usually last long the nail polish came off of 2 of my toes within a couple of days. This was the same experience for my French manicure not to mention it was crooked she didn’t let me properly dry hands and the polish began to come off before I could even pay for my manicure. I had to wait another 10 minutes for her to redo. My friend also has a similar experience. Once her pedicure was done, the worker forgot about her and she was waiting for over 30 mins to get her manicure done which also came out horrible and did not even last a week, and she chose gel polish. Will never visit this place again. I would give it zero stars if I could. My nails are the ones in brown. I attached a phot of my friend’s also.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Payments
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Debit cards
Quick Facts About LA SPA & NAILBAR
Strengths
1. Immediate service: The salon seems to prioritize accommodating customers right away, as mentioned in multiple comments. This can be seen as a strength, especially for those who prefer not to wait for an appointment.
2. Polite and friendly nail technicians: Several comments mention the friendliness and great customer service provided by the nail technicians. This positive interaction can enhance the overall experience for customers.
3. Beautiful ambiance: One comment mentions the salon's beautiful interior, which can be seen as a strength. A well-designed and aesthetically pleasing environment can create a more enjoyable and relaxing experience for customers.
Weaknesses
1. Poor quality of work: Many comments mention issues with the quality of the nail services provided. Customers reported chipped nail polish after just one day, crooked manicures, and nails that did not last long. This indicates a lack of attention to detail and skill from the nail technicians.
2. Rushed service: Multiple comments mention feeling rushed during their appointments. This suggests that the salon prioritizes quantity over quality, resulting in a lack of thoroughness and attention during the services provided.
3. Pricing inconsistencies: One comment specifically mentions pricing inconsistencies, with charges for additional services that were not clearly communicated beforehand. This can leave customers feeling confused and dissatisfied with the overall value for money.
4. Unprofessional receptionist: One comment mentions a receptionist with a bad attitude and lack of energy or emotion. This can create a negative first impression for customers and impact the overall customer experience.
5. Lack of responsiveness: In one comment, the customer mentions attempts to contact the salon for resolution but received no response. This lack of communication and willingness to address customer concerns contributes to a poor customer service experience.
6. Coupon practices: One comment mentions the salon giving away coupons in exchange for five-star reviews. This can be seen as manipulative and unethical, which can undermine trust and the credibility of the salon.
In conclusion, while LA SPA & NAILBAR may have some strengths such as immediate service and friendly nail technicians, they also have significant weaknesses. The poor quality of work, rushed service, pricing inconsistencies, unprofessional receptionist, lack of responsiveness, and questionable coupon practices all contribute to a negative customer experience. These weaknesses need to be addressed and improved to ensure customer satisfaction and loyalty.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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