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LA Nails

+1 570-822-2535
29 Wyoming Valley Mall Rd, Wilkes-Barre Township, PA 18702 United States of America
Open Today: 02:00 AM - 06:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

The first time I went there I loved my nails, today was a different story. The guy was distracted by his phone the whole time. My nails are all different shapes. The paint job is terrible. I got outside in the light and I cried. I am at home filing them into the right shapes myself. I have chewed up skin all around my nails. So much for treating myself today. Caused more stress.
And that was just the manicure. 50.00 for a full foot service. I can paint my toes better, my toe was bleeding and the bottom of my feet are still rough.
Nails came off within 4 days extremely unsatisfied and want my money back
Would NOT recommend.
I go here quite often, and never have I been satisfied with the look of my nails. They’re always uneven, flat, and not well rounded out. I ask for a coffin style acrylic and then they charge me extra for it. Whenever my mother goes, she gets good service and good nails. What is it that makes me different? They always rip me off, overcharging me for simple things. I got a set of acrylics and it came out to 50 dollars, and that is ridiculous, especially when I‘m receiving attitude and rudeness for being polite. I always have to go home and fix my nails myself. They’re extremely rude and rip you off and do a horrible job. End of story.
Full set of acrylics with gel polish is supposed to last at LEAST 2 weeks right? And not pop off after a couple days like a cheap pair of Claire’s stick on nail. Oh did I mention it was 50 dollars for a regular shmegular set. Don’t waste your time or money at this place.
After soaking our feet they began to trim my mothers nails and place them ON HER LAP!!! Then proceeded to yell about her legs being too dry and her feet not being well kept. After my mother turning down the offer for an eyebrow wax, the nail technician scoffed at her! Would not want my worst enemy to have a pedicure done here!
This was the worst manicure I have ever had in my lifetime! I actually ended up finalizing my manicure On My Own by taking the file and finishing up the poor attempt to clip/trim nails. The cuticles were undone, the nails were not buffed, and little effort was made to smoothen out the nails ridges.
The woman acted as if she was doing me a favor and began giving me an attitude when it came time for me to simply explain the importance of being consistent when it comes to nails. It was relatively embarrassing to be directing her as to how to professionally finish a man's nails. I I emphasized that I did not want any clear coat rather I would like it simply buffed and she was not happy about the fact that this might require some additional work. I was extremely disappointed and disheartened at what should have been a very simple procedure.
I reluctantly still give her a 20% tip so I wouldn't be looked at as a person who did not provide an appropriate tip.
I must say that the pedicure was exceptional based on the fact that I was coerced into upgrading the pedicure which I did enjoy. However, she also did a poor job of buffing the nails.
I don't give more than one star to the facility as a whole for men. Maybe women are happy because they get to cover their nails with nail polish. They never get to see what a poor buff job would look like. So if there are any men who care about exceptional mani-pedis, this is not the place for you.
Save your money. The guy I had was way too heavy handed when it came to filing. Didn't ask for gel, gave me gel & charged me for it anyway. Which the gel was SUPER thick and didn't go on nice, leave lumps & bumps. Also cut them way shorter than I asked. Got very rude with me when I said the shape I wanted. I was shocked when he told me 40$ , Yet, I was still nice enough to give a 9$ tip. Never again.
They did a nice job. The lady who did my nails was very pleasant and I would absolutely go back!

Quick Facts About LA Nails

LA Nails Place has a number of strengths and weaknesses based on the comments provided. Let's analyze each comment and identify the strengths and weaknesses of the salon.
Comment 1: Strengths: - The first visit was successful and the person loved their nails.
Weaknesses: - On their most recent visit, the technician was distracted by their phone, resulting in poor service. - Nails were shaped unevenly and the paint job was terrible, causing the customer distress. - The customer had to file their own nails at home to fix the shape. - The customer ended up with chewed up skin around their nails. - The overall experience was stressful and not enjoyable.
Comment 2: Weaknesses: - The customer is dissatisfied with the service and wants a refund. - Nails came off within four days, which is not expected from a professional manicure.
Comment 3: Weaknesses: - The customer has never been satisfied with the look of their nails at LA Nails Place. - The nails are always uneven, flat, and not well-rounded. - The customer has been overcharged for simple things and experienced rudeness from the staff. - They have to fix their nails at home because of the poor job done at the salon. - The customer feels ripped off and disrespected by the salon.
Comment 4: Weaknesses: - The customer expected their acrylic nails with gel polish to last at least two weeks, but they popped off after a couple of days. - The regular price of $50 for the set of nails is considered too expensive for the quality provided.
Comment 5: Weaknesses: - The customer had a negative experience during a pedicure. - The technician trimmed the customer's nails and placed them on her lap, which is unprofessional. - The technician complained about the customer's feet and gave attitude when the customer declined an eyebrow wax. - The customer strongly advises against getting a pedicure at LA Nails Place.
Comment 6: Weaknesses: - The customer had the worst manicure of their lifetime at LA Nails Place. - The technician did a poor job of clipping, trimming, and buffing the nails. - The technician gave the customer an attitude when asked to provide a professional service. - The customer felt disappointed and embarrassed by the overall experience. - The customer had to direct the technician and take matters into their own hands to finalize the manicure. - Despite the poor service, the customer still felt obliged to give a 20% tip to avoid being seen as a bad tipper.
Comment 7: Strengths: - The customer had a pleasant experience during a pedicure. - The technician who did their nails was polite and pleasant.
Weaknesses: - The technician still did a poor job of buffing the nails.
Comment 8: Weaknesses: - The customer had a negative experience with heavy-handed filing from the technician. - The customer did not ask for gel nails but was given gel and charged for it anyway. - The gel application was sloppy with lumps and bumps. - The nails were cut shorter than requested. - The customer was met with rudeness when discussing the desired nail shape. - The overall experience was negative, leading the customer to vow never to return.
Based on the comments, it is clear that LA Nails Place has several weaknesses. These include a lack of attention to detail, inconsistencies in service quality, rudeness and attitude from staff members, overcharging for simple services, nails not lasting as expected, and overall dissatisfaction with the end results. These weaknesses indicate a lack of professionalism and care from the salon, which can greatly impact customers' experiences.
On the other hand, there are a few positive comments that highlight pleasant interactions with certain staff members and good experiences with specific services such as pedicures. This indicates that there may be some strengths in terms of individual technicians who provide satisfactory service.
In conclusion, the strengths of LA Nails Place include occasions where customers have had positive experiences with certain staff members or specific services. However, the salon has significant weaknesses in terms of consistency, professionalism, quality of service, attention to detail, and overall customer satisfaction. These weaknesses greatly impact the salon's reputation and customer perception.


Today

Opening Hours

Monday 11:00 AM - 09:00 PM
Tuesday 11:00 AM - 09:00 PM
Wednesday 11:00 AM - 09:00 PM
Thursday 11:00 AM - 09:00 PM
Friday 11:00 AM - 09:00 PM
Saturday 11:00 AM - 09:00 PM
Sunday 02:00 AM - 06:00 PM

How to go there

Location