La Bella Nail Spa Info
- 855 S Main St, Salinas, CA 93901 United States of America
- +1 831-272-3898
- [email protected]
- +1 831-272-3898
- +1 831-272-3898
Best PlaceJuice Reviews
Came with my 6 year old for a full set for myself, nail paint for her. Fast service, great prices and they came out exactly like I expected. 10/10 recommended
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
Quick Facts About La Bella Nail Spa
La Bella Nail Spa has received both positive and negative reviews from customers. In order to assess the strengths and weaknesses of the spa, it is important to consider the recurring themes in the comments.
Starting with the strengths, many customers praised the speed and efficiency of the service provided at La Bella Nail Spa. One customer mentioned that they received fast service, which indicates that the spa values timeliness and prioritizes customer convenience. Additionally, the affordable prices were highlighted by multiple customers, suggesting that La Bella Nail Spa offers competitive pricing compared to other spas in the area. The affordability aspect is likely to attract cost-conscious customers who are looking for quality service without breaking the bank.
Another strength of La Bella Nail Spa is the quality of the nail technicians. One customer specifically mentioned that their nail technician, Rose, did an excellent job with their acrylic nails. They appreciated the attention to detail and the fact that Rose took her time to ensure a satisfactory result. This suggests that the staff at La Bella Nail Spa are skilled and customer-focused, which contributes to a positive experience for customers. Another customer specifically mentioned Vy as their nail technician, praising her for providing the best full set they have ever received. This indicates consistency in the quality of service provided at the spa.
Cleanliness and the overall ambiance of the spa were also mentioned as strengths by multiple customers. Customers appreciated the clean facility and the spa-like atmosphere, which contributes to a relaxing and enjoyable experience. Having a pleasant environment can enhance the overall experience and create a positive impression on customers.
On the other hand, there are also some weaknesses that have been pointed out by customers. One recurring complaint was regarding the receptionist's customer service etiquette. Multiple customers mentioned instances where their appointments were mishandled, resulting in confusion and frustration. This reflects poorly on the professionalism and organization of the spa. It suggests that there may be a need for better communication and training for the receptionist, or possibly a replacement for the position.
Another weakness mentioned by a customer was the dissatisfaction with the results of their nails compared to the picture they had shown to the nail technician. The customer felt that their nails did not match the desired design, and when they expressed their disappointment, they felt disregarded by the staff. This indicates a lack of attention to customer requests and a failure to address customer concerns. In order to improve, La Bella Nail Spa should prioritize clear communication with customers to ensure that their expectations are met.
Lastly, one dissatisfied customer mentioned issues with their eyelash extensions and eyebrow waxing. The customer reported that the lashes fell out within a few days, and their eyebrows were poorly waxed. This highlights a weakness in the spa's eyelash and eyebrow services, indicating a need for improvement in this area.
In conclusion, La Bella Nail Spa has several strengths, including fast service, affordable prices, skilled nail technicians, and a clean and pleasant environment. However, there are also some weaknesses that should be addressed, such as the receptionist's customer service etiquette, the need for better communication with customers, and improvement in eyelash and eyebrow services. By taking these weaknesses into consideration and working to address them, La Bella Nail Spa can further enhance customer satisfaction and improve its overall reputation.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:30 AM - 06:00 PM |
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