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L&T Nails

+1 513-895-2986
3157 Princeton Rd, Hamilton, OH 45011 United States of America
Open Today: 10:00 AM - 07:00 PM

Best PlaceJuice Reviews

Not even a full week ago did I receive a dip/sns manicure from here. I paid $90 dollars for this service and not even within the first two days did I have three nails crack. I now can hardly apply any pressure to my middle finger it is cracked so badly. I expect a lot more from a service when I am paying $80 plus dollars. I'm very disappointed and you can even see where the nail is lifting. I'm not sure if this is due to the technician's lack of skill or the products used during my service.
UPDATE: I went in today and they fixed the cracked nails and shorted the length for me. I am changing my review from one to three stars. Only three, because I realized after they corrected my nails, I did not see a single license hung in the entire establishment. The repair was mediocre. I wouldn't recommend. Although they were kind to fix my nails.
OPEN Reviews (15)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Quick Facts About L&T Nails

L&T Nails Place offers a variety of services including dip/sns manicures, acrylic nails, pedicures, and custom designs. However, based on the comments provided, there are several strengths and weaknesses that can be identified.
Starting with the strengths, one customer mentioned that the staff at the front desk is always kind and quick. This indicates that the customer service provided by the receptionist is satisfactory and creates a positive first impression. Additionally, another customer praised the technician named Joe for his excellent execution of custom nail designs. This suggests that there are skilled technicians at L&T Nails who can deliver high-quality services when requested.
Another strength that can be inferred from the comments is the willingness of the staff to correct any issues or mistakes. In one instance, a customer stated that the salon fixed their cracked nails and shortened the length upon request. This shows that L&T Nails is committed to customer satisfaction and is willing to rectify any problems that arise.
Despite these strengths, there are several weaknesses that can be identified from the comments. One major issue is the poor quality of the services provided. Multiple customers complained about cracked nails, uneven shaping, and thin acrylic. One customer even mentioned that within the first two days after receiving a $90 dip/sns manicure, three of their nails had already cracked. This indicates a lack of attention to detail and a failure to deliver the promised level of quality.
Another weakness is the inconsistency in service quality. One customer mentioned that their experiences at L&T Nails were hit or miss, and the poor quality of their latest visit was the final straw. This inconsistency can create a lack of trust and a reluctance to return to the salon.
Furthermore, several comments highlighted issues with the behavior of the technicians. One customer mentioned that their nail technician had a terrible attitude and was rude when asked to fix a few nails. Another customer complained about the rough treatment and lack of attention to detail. These negative interactions can significantly impact the overall customer experience and discourage repeat visits.
Another weakness is the lack of professionalism displayed by the salon. A customer mentioned that the nail technicians were in a hurry and burned them with files, resulting in uneven and varying thicknesses of the nails. Additionally, one customer reported a serious injury caused by the use of a cheese grater on their foot during a pedicure. This demonstrates a lack of proper training and protocols, putting the customers' safety at risk.
Lastly, the issue of pricing was also raised in a couple of comments. Some customers felt that the services at L&T Nails were overpriced considering the poor quality and inconsistent results they experienced.
In conclusion, L&T Nails Place has several strengths, including friendly front desk staff, skilled technicians for custom designs, and a willingness to correct mistakes. However, there are significant weaknesses, such as poor service quality, inconsistency, rude behavior from technicians, lack of professionalism, and pricing issues. These weaknesses can greatly impact the overall customer experience and may discourage potential customers from visiting L&T Nails in the future.


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Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 11:30 AM - 05:00 PM

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Location