Joyce's Beauty Supply Info
Best PlaceJuice Reviews
The staff was very courteous excellent customer service they made sure that each and every customer was taken care of meticulously and expeditely I love this place
Amenities
Service options
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In-store shopping
Health & safety
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Staff required to disinfect surfaces between visits
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Quick Facts About Joyce's Beauty Supply
Joyce's Beauty Supply place, based on the comments provided, has several strengths and weaknesses.
Strengths:
1. Excellent customer service: Multiple comments praise the staff for their courtesy and excellent customer service. They ensure that each customer is taken care of meticulously and expeditiously, creating a positive shopping experience.
2. Wide range of products: Customers appreciate the variety of products available at Joyce's Beauty Supply. They mention buying braiding hair and other beauty and hair products, indicating that the store offers a comprehensive selection.
3. Diverse and knowledgeable staff: The comment states that the staff is diverse, knowledgeable, and helpful. This suggests that the employees are equipped to assist customers from various backgrounds and offer valuable insights and recommendations.
4. Long-standing establishment: One comment mentions shopping at Joyce's Beauty Supply for almost 20 years, indicating that the store has established a loyal customer base over time.
Weaknesses:
1. Not black-owned: One commenter gives the store a four-star review but mentions that it is not black-owned. While this may not be a significant issue for everyone, it could be a weakness for customers who prefer to support black-owned businesses.
2. Rude and unprofessional service: A negative comment highlights a recent experience with rude and unprofessional staff. This suggests that there might be potential inconsistencies in the level of customer service.
3. Lack of cleanliness and convenience: In the same negative comment, the customer expresses frustration over the lack of trash bins outside the store. They had to walk a block away to dispose of their empty water bottles, which led to a negative perception of the store's service.
Potential improvements:
1. Consistency in customer service: To address the issue of rude and unprofessional service, it would be beneficial for management to emphasize the importance of consistent customer service. Training employees to provide friendly and professional service to all customers, regardless of the weather or other conditions, could help improve customer satisfaction.
2. Consider adding more trash receptacles: To enhance convenience and cleanliness, Joyce's Beauty Supply may want to consider providing additional trash bins outside the store. This would prevent customers from having to go elsewhere to dispose of their trash and would reflect positively on the establishment.
3. Acknowledge and support black-owned businesses: As a response to the comment about not being black-owned, the store could consider showcasing and promoting black-owned beauty brands and products. This would demonstrate a commitment to supporting diversity within the beauty industry.
In conclusion, Joyce's Beauty Supply place has several strengths, including excellent customer service, a wide range of products, and a diverse and knowledgeable staff. However, it also faces challenges such as inconsistent service, a lack of convenience, and the absence of black ownership. By addressing these weaknesses and potential areas for improvement, Joyce's Beauty Supply can continue to provide positive experiences for its customers and enhance its reputation in the industry.
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:30 AM - 05:30 PM |
How to go there
Location
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