Hunter Lodge Info
Amenities
Best PlaceJuice Reviews
It was okay. The service itself was great, but all the rooms needed to be updated. The water was constantly leaking in the tube. We moved rooms, and it was better. Working TV and WiFi finally, and no leaking water. Still not serving breakfast. All in all it was okay.
We booked this hotel through a booking agent because it was the only one near Ripley that said they accept dogs and cats and we had one of each. When we arrived they told us they only accept animals in certain rooms and that's not what had been booked for us so our cat and dog had to stay in the truck all night. Disgusting room with wallpaper peeling off, stains on the carpet, and bugs. Hallway smelled disgusting, like smoke even though we were in a non-smoking part of the hotel. No pool, no breakfast, would never stay here again and would NOT recommend!
Smoke all down the hall and permeating everything even though it was a non-smoking room. Large cigarette burn hole in the bedspread. No breakfast even though it says so on the booking confirmation and the website. No coffee pot on in the morning, even. Would not stay here again. Sheets and bedding clean, but the air is full of smoke.
Staff was awesome! Could use the side door any time of day/night. Indoor pool was closed for maintenance and there was no breakfast eventhough the site said there was. Quiet and cozy tho with huge rooms. Be careful tho, in the dark, you can't see the ottoman to the glider rocker and will easily trip over it
It was clean and nice and peaceful staff kinda unfriendly though
Clean rooms. Comfortable bed. Friendly staff. They was working on putting on a new roof and they started banging abound 7:30 which worked out for us because we had been up but most of the time on vacation we are not up that early.
Very surprised at how enjoyable of a stay we had, and how well kept/clean the rooms were for the affordable rate! Very quiet and enjoyable, only complaint I had was that they called me at 10:30am, 30 minutes prior to checkout, to make sure I knew that I had only paid for one night and needed to check out.. odd, but I gave them a free pass, as it was Labor Day weekend lol. Overall, very nice atmosphere.
*****EDIT:
Tried to book again, they accused me of smoking in the room and ironically I was out of cigarettes and had to go without because of the holiday pushing my check back...
But whatever.. then she said the room was left a mess...
I SPOTLESSLY CLEANED THE ROOM BEFORE LEAVING!!!!!! They must've gotten me mixed up with someone else, but that's NOT MY FAULT!!! I WOULD NEVER ADVISE GOING HERE, WORST SERVICE I'VE EVER SEEN.
So I stopped in as I was walking past. Now my van was broken down with no gas and I had 5 or so more miles to walk still to get home. I was walking home when I decided to stop and let my family know where I'd been and I was okay. my cell was dead. ok but the woman at the front desk said no. Leaving me an exhausted and scarred woman to walk a very long dark stretch of highway bar myself late at night. My husband was out looking, but I walked all the way home. Before ever being found. Thank made home that night No Thanks to Hunter Lodge. I will never recommend this business nor will I stay in one of these chains myself.????????
Quick Facts About Hunter Lodge
Hunter Lodge Place is a hotel that has received a mix of positive and negative reviews. In order to provide a comprehensive analysis of the strengths and weaknesses of the hotel, these comments will be examined in detail.
Starting with the strengths, one comment highlighted the great service provided by the staff. This indicates that the hotel is able to deliver satisfactory customer service, which is always a positive aspect for any accommodation establishment. Another positive aspect mentioned is the clean and nice rooms, with comfortable beds. Cleanliness and comfort are important factors that contribute to a pleasant stay for guests. Additionally, the commenter appreciated the peaceful atmosphere, indicating that the hotel provides a calm and relaxing environment.
Another strength that can be inferred from the comments is the availability of a side door for guests to access the hotel at any time. This flexibility allows guests to come and go as they please, providing convenience and ease of access to the hotel.
Now moving on to the weaknesses, multiple comments highlighted issues with the condition of the rooms. One commenter mentioned that all the rooms needed updating, with constant water leaks in the bathroom. This indicates a lack of maintenance and attention to detail in ensuring the rooms are in good condition for guests. Another comment described a room with wallpaper peeling off, stained carpets, and bugs. These issues greatly affect the overall cleanliness and comfort of the rooms, which are crucial for a satisfying stay.
Another weakness of the hotel is the inconsistency in the amenities and services provided. One commenter mentioned that the hotel did not serve breakfast, despite it being stated on the booking confirmation and website. This inconsistency can cause disappointment and dissatisfaction among guests who expect certain amenities to be available. Additionally, the comment also mentioned that there was no coffee pot in the morning, which further adds to the lack of convenience and value provided by the hotel.
Another recurring complaint is the presence of smoke in the hotel, despite being designated as a non-smoking establishment. This indicates a failure on the part of the hotel to enforce non-smoking policies and maintain clean air quality. The presence of cigarette burn holes in bedspreads further supports this issue of smoking within the hotel.
Furthermore, there are comments regarding the treatment of pets. One commenter mentioned that the hotel only accepts animals in certain rooms, which contradicted their booking. This lack of accommodation for pets can lead to inconvenience and disappointment for guests who specifically chose the hotel because of its pet-friendly policy.
Lastly, there were concerns raised regarding safety and security. One commenter described an incident where they were not allowed to use the phone at the front desk, leaving them with no means of communication late at night. This lack of assistance and support can be seen as a safety issue, especially for solo travelers or those in need of immediate help.
In conclusion, the strengths of Hunter Lodge Place include good customer service, clean and comfortable rooms, peaceful atmosphere, and flexibility in access. However, the weaknesses include a lack of room maintenance, inconsistency in amenities and services, smoking concerns, issues with accommodating pets, and safety and security concerns. These weaknesses need to be addressed in order for the hotel to improve its overall guest satisfaction and reputation.
