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Hot Shots South Park Saloon

+1 412-833-6567
4099 Brownsville Rd, South Park Township, PA 15129 United States of America
Open Today: -

Hot Shots South Park Saloon Info

Best PlaceJuice Reviews

This place is pretty good
Blonde girl that works on Monday nights sucks tho. Was sitting on her phone and i hadn’t been served a drink or even silverware for 20 minutes.
OPEN Reviews ()

Amenities

Service options
  • Takeout
  • Dine-in
Highlights
  • Bar games
  • Fast service
  • Great beer selection
  • Great cocktails
  • Sports
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Alcohol
  • Beer
  • Cocktails
  • Food
  • Food at bar
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Wine
Amenities
  • Restroom
  • Wi-Fi
Atmosphere
  • Casual
  • Cozy
Crowd
  • Groups

Quick Facts About Hot Shots South Park Saloon

Hot Shots South Park Saloon is a popular establishment that has garnered mixed reviews from customers. In order to evaluate the strengths and weaknesses of the place, it is essential to analyze the comments provided.
Starting with the strengths, several positive comments were made about the service and the speed at which customers are served. One customer mentioned that no matter how busy the place gets, drinks and meals are served promptly. This indicates that the staff is efficient and capable of handling high volumes of customers. Additionally, another customer complimented the service and the bartender, highlighting their positive demeanor and appearance. These comments suggest that the bar staff is friendly and attentive, creating a favorable atmosphere for patrons.
Another positive aspect mentioned by a customer is the quality of the food. They specifically praised the double patty burger and club sandwich, stating that both were delicious. This indicates that Hot Shots South Park Saloon excels at providing tasty bar food options. Furthermore, the customer mentioned that the prices were reasonable, suggesting that the establishment offers good value for money.
Moving on to the weaknesses, several negative aspects were mentioned in the comments. One common criticism was the lack of attention and poor service provided by a specific bartender. A customer mentioned that they had to wait 20 minutes without being served a drink or given silverware while the bartender was on her phone. This suggests that there might be inconsistencies in the quality of service depending on the staff working that night.
Another customer complained about the lack of response from management when they received expired beer from the establishment. They expressed their disappointment with the fact that no one from the bar contacted them to rectify the situation, resulting in a negative view of the business. This highlights a potential weakness in customer service and communication when it comes to addressing and resolving customer complaints.
Furthermore, some customers expressed their dissatisfaction with the atmosphere of the place. One person mentioned that the bar played loud and offensive rap music, which led them to vow to never return. This indicates that the establishment might not cater to all types of customers and might not be suitable for those looking for a more relaxed and inclusive environment.
Additionally, a customer mentioned a policy regarding taking leftovers home, which was not communicated to them when ordering. They were surprised to find out that an additional charge would be applied for taking the remaining food out, leading to a negative experience. This lack of clear communication regarding policies might put off potential customers.
In conclusion, Hot Shots South Park Saloon has several strengths, such as efficient service, delicious food, and reasonable prices. However, there are also areas for improvement, including inconsistent service, lack of response to customer complaints, and potential issues with the atmosphere and communication. Considering these factors, it is crucial for the establishment to address these shortcomings in order to ensure customer satisfaction and improve their overall reputation.


Today

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday Closed

How to go there

Location