Hot Nails Info
- 170 N Boulder Hwy #160, Henderson, NV 89015 United States of America
- +1 702-459-5454
- [email protected]
- +1 702-459-5454
- +1 702-459-5454
Best PlaceJuice Reviews
I’ve been coming here since I moved to vegas and now that Johnny has joined the staff I will definitely keep coming back. I am very particular and love my long nails and Johnny knows exactly what I like and makes my nails look awesome! Ask for Johnny you will be very pleased!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Hot Nails
Hot Nails place, based on the comments, seems to have several strengths and weaknesses. In terms of strengths, one recurring theme is the quality of service provided by certain nail technicians. Johnny, for example, is praised for his ability to understand and deliver on specific preferences, which suggests a high level of skill and attention to detail. Rose, another technician, is commended for her fantastic work, helpful suggestions, and engaging conversation. Laurie is also highlighted as being the best and consistently delivering great results. These positive comments indicate that the salon has skilled nail technicians who can create satisfactory nail designs and provide an enjoyable experience for customers.
Prompt service is another strength mentioned in the comments. One customer describes the salon as having "legendary service" with quick and efficient care. This suggests that the staff at Hot Nails place work diligently to ensure that customers are attended to promptly, which is an important aspect of customer satisfaction.
Additionally, the salon has managed to build a loyal customer base over the years since 2006. This loyalty is a testament to the salon's ability to retain customers and provide consistent service, even after moving out of the area. It indicates that Hot Nails place has created a positive reputation among its customers, leading to their continued patronage.
On the other hand, there are also weaknesses mentioned in the comments. One customer points out that the nail technician they had for their pedicure seemed uninterested and provided subpar service. This indicates that there may be inconsistencies in the quality of service depending on the specific technician assigned to a customer, which can lead to an inconsistent experience for clients.
Another customer expresses dissatisfaction with their appointment experience. They mention that the nail technician rushed through the service, resulting in potentially damaging filing, and then left them waiting for a pedicure that never happened. The customer felt their time was not respected and experienced unprofessional attitudes from the salon employees. This highlights a significant weakness in customer care and overall management at Hot Nails place. If these instances of poor service and disregard for customers' time are common, it can damage the salon's reputation and lead to negative word-of-mouth.
Price is also mentioned as a concern. A customer mentions that prices have increased for a fill, which they express sadness about. While this may not be a significant issue for some customers, others may be discouraged by rising prices. This could potentially impact customer retention and acquisition.
In summary, Hot Nails place has strengths in terms of skilled nail technicians who can deliver exceptional results and prompt service. The salon's ability to maintain customer loyalty is also commendable. However, weaknesses exist in terms of inconsistent service quality, unprofessional attitudes towards customers, and potentially increasing prices. It is essential for the salon to address these weaknesses to ensure customer satisfaction and maintain a positive reputation in the long run.
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Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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