Hideaway Cafe Info
Best PlaceJuice Reviews
I recently visited Hideaway Cafe and overall had a positive experience. The location in the city centre was great and convenient. The food was delicious, particularly the "BEAST BIG ONE BREAKFAST" which was a hearty and satisfying full English breakfast with big portions. The prices were also affordable. However, I did notice that the cafe could use some renovation and could be a bit cleaner.
Overall, I would recommend Hideaway Cafe for its tasty food and convenient location, but keep in mind that the decor and cleanliness could use some improvement.
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Coffee
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Healthy options
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Quick Facts About Hideaway Cafe
Despite having a positive overall experience at Hideaway Cafe, there are several strengths and weaknesses that can be identified based on the comments provided.
One of the major strengths of Hideaway Cafe is its convenient location in the city centre. Visitors appreciate the accessibility of the cafe, making it a convenient option for both locals and tourists. The central location allows for easy access to the cafe, making it a popular choice for those looking for a quick meal or a place to meet friends.
Additionally, customers praise the delicious food at Hideaway Cafe, particularly the "BEAST BIG ONE BREAKFAST." This dish is described as hearty and satisfying, with large portions that leave diners feeling satisfied. The positive comments about the food suggest that the cafe offers a wide variety of tasty options that cater to different preferences.
Furthermore, the affordability of the cafe is highlighted as a strength. The mention of a £6.95 breakfast deal with free coffee indicates that the cafe provides cost-effective options for customers. The reasonable prices attract customers, especially those on a budget or looking for a good value for their money.
However, there are also weaknesses that need to be addressed. A recurring issue mentioned is the need for renovation and cleanliness improvement. Multiple comments point out that the cafe appears outdated and could benefit from a makeover. Additionally, customers note that the cleanliness could be better, with reports of dirty menus, sticky tables, and unclean cutlery. This aspect reflects poorly on the cafe's attention to hygiene and cleanliness standards.
Inconsistencies with pricing also pose a weakness for Hideaway Cafe. A customer mentions being initially attracted by a breakfast deal advertised on the window, only to discover that the actual price was higher due to undisclosed extras. This inconsistency in pricing creates a sense of disappointment and can lead to a loss of trust from customers.
Another weakness highlighted is the poor service experienced by some customers. Slow service, frequent interruptions to take an order, and rude behavior from staff members create a negative dining experience. Additionally, the lack of attentiveness to customer needs, such as forgetting a can of coke or serving a dish with ingredients that were specifically requested to be excluded, further deteriorates the overall satisfaction of customers.
Furthermore, the poor cleaning practices mentioned by one customer provide insight into the hygiene standards of the cafe. Unclean glasses, dirty cutlery, and a black hair found in the food indicate a lack of attention to cleanliness and food preparation standards. This poses a significant weakness for Hideaway Cafe, as customers prioritize cleanliness and hygiene when choosing places to dine.
In conclusion, while Hideaway Cafe has strengths such as its convenient location, delicious food, and affordability, it also faces weaknesses in terms of renovation and cleanliness, pricing inconsistencies, and poor service. Addressing these weaknesses by improving the cafe's cleanliness, providing transparent pricing, and training staff to offer better service can help enhance and maintain the overall experience of customers at Hideaway Cafe.
Place Pictures
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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