Hair Xpo Beauty Supply Info
Amenities
Service options
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Delivery
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In-store shopping
Health & safety
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Mask required
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Safety dividers at checkout
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Best PlaceJuice Reviews
There was a young lady that waited on me and she was awesome. Thank you so much for finding the conditioner i couldn't find. Very pleasant personality♥️♥️
Great store and awesome staffs,everyone there is so friendly and helpful..only thing is they are not doing refund or exchange at this time because of the pandemic which is very understandable (better safe than sorry) so if you purchase anything make sure that's what you want because they will not take it back which i think is very safe and smart. The sales is budget friendly,where else can you get wigs 2 for $20 or $30 ???? i love hair xpo thats my favorite hairstore
It's ok. Has a lot of items but they're a little expensive and they follow you around the store like you're going to steal something. Every time I turned around she was on my shoulder practically.
This place is receiving a one star from me, not because of their products or store but because of how I was treated on 10/23/18. As soon as I walked into this place I was being followed by an Asian man. Every aisle I turn there he was. I went to an associate and inquired about the price of a wig, and I look up and this man is there again. I was in that store for about 15 mins and he was everywhere I was. I tried on sunglasses and he just stood there. I have no idea why this man decided to target me, but it will be my last time in that establishment. The whole situation made me feel uncomfortable, horrible way to do people wanting to spend money in your store.
Just a wake up call for me to support black businesses and stop supporting these people who build in our town, and have products that cater to us but think that we are all thieves. Lost a customer that day.
This store is my favorite hair store in Trenton. I used to drive all the way to Newark until my friend told me about this place. The deals they have are absolutely amazing. I'm quite picky when it comes to hair but the price, quality, and service they offer are superb. BTW, this is also located right next to Weave Shop so you can get your hair done fast.
I was out looking for a wig for a costume and this place has a nice selection of natural color hair wigs in a range of prices. The staff were all very nice and happy to help! Store was clean and bright. Also tons of different wefted and loose hair for braiding. I have been to lots of beauty supply stores in the area when I need costume bits and this one is one of my favs.
I have been to plenty of beauty supply stores in my days. However, Hair expo is the best one this far. A good selection of products, Excellent pricing, and overall, PROFESSIONAL and FRIENDLY Customer Service. I will return!!
I absolutely LOVE LOVE LOVE this store. They carry mid grade and high grade hair weaves at resonable prices.... And they always have a SALE..... Unlike alot of hair stores they ACTUALLY mean SALE. Best hair store in this neighborhood but not as amazing as Jay's Beauty Supply on Nottingham Way. This is my backup supply store and is the closest thing to Jays
Quick Facts About Hair Xpo Beauty Supply
Hair Xpo Beauty Supply has several strengths that make it a popular choice among customers. One of the main strengths is the helpful and friendly staff. Many customers have commented on the positive experiences they have had with the staff, describing them as awesome, pleasant, and professional. This indicates that the staff at Hair Xpo Beauty Supply are knowledgeable about the products and are willing to assist customers in finding what they need.
Another strength of Hair Xpo Beauty Supply is the budget-friendly sales they offer. Customers mention that the prices are reasonable, and there are often sales or deals available. This is particularly highlighted in the comment that mentions being able to get wigs for $20 or $30. The affordability of the products makes Hair Xpo Beauty Supply an attractive option for customers looking for quality hair products at a lower price point.
The store's selection of products, particularly wigs, is also mentioned as a strength. Customers appreciate the variety and range of options available, especially when it comes to natural color hair wigs. The store also carries wefted and loose hair for braiding, catering to different hair styling needs. This wide selection ensures that customers have plenty of options to choose from when shopping at Hair Xpo Beauty Supply.
The cleanliness and the overall appearance of the store is mentioned as a strength in one of the comments. A clean and bright store creates a pleasant shopping environment for customers and contributes to a positive overall experience. This aspect could attract customers who value a clean and organized store.
However, despite these strengths, there are also some weaknesses mentioned by customers that Hair Xpo Beauty Supply should address. One complaint is the expensive prices of the products. While some customers find the prices reasonable, others feel that the items are a little expensive compared to other beauty supply stores. This suggests that Hair Xpo Beauty Supply may need to reconsider their pricing strategy to remain competitive and attract price-conscious customers.
Another weakness is the comment about feeling followed and watched by an employee. This can create an uncomfortable environment for customers and can be perceived as a lack of trust. Hair Xpo Beauty Supply should address this issue by ensuring that employees provide a welcoming and trusting atmosphere for customers. This could involve training employees on customer service and etiquette, as well as addressing any specific concerns related to this issue.
Furthermore, one comment suggests that the store may have lost a customer due to perceived racism or bias from an employee. It is crucial for Hair Xpo Beauty Supply to take this feedback seriously and investigate the incident. In order to maintain a positive reputation and customer base, it is important for the store to ensure a fair and inclusive environment for all customers.
Overall, Hair Xpo Beauty Supply has various strengths that contribute to its popularity, such as friendly staff, budget-friendly sales, a wide selection of products, and a clean store. However, there are also weaknesses that the store should address, such as pricing, employee behavior, and addressing any potential incidents of discrimination. By addressing these weaknesses, Hair Xpo Beauty Supply can further improve the overall customer experience and retain a loyal customer base.
Today
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