Hair Town Info
Best PlaceJuice Reviews
More like a hair museum lol, but my first time stopping in and I was pleasantly overwhelmed. There were rows and rows and rows...and then some more rows of hair! I didn't know where to start or end but I winded up looking at closures and bundled hair which was decently priced for the length I was looking for. When I got back to the front there were all kinds of doo-dads that I couldn't help but searching through...Cleaning stuff, soap, accessories, etc. Staff was also decent. I would recommend taking a trip to see this museum (store) yourself.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Quick Facts About Hair Town
Hair Town has a number of strengths that are evident from the customer comments. First and foremost, the store offers a wide variety of hair products and accessories. One customer describes the store as a "hair museum," highlighting the extensive selection of hair items available. This wide range of options allows customers to find exactly what they are looking for, whether it be closures, bundled hair, or hair accessories.
Another strength mentioned by customers is the reasonable pricing of the products. One customer mentions that the prices for the length of hair they were looking for were decently priced. Another comment highlights that Hair Town has the best prices and best selections. This attracts customers who are looking to get value for their money, making it a competitive advantage for the store.
The helpful and knowledgeable staff is another strength of Hair Town. Multiple customers mention that the staff is knowledgeable about the products and can assist with locating items. This creates a positive shopping experience for customers who may need assistance or have questions about the products.
The cleanliness and organization of the store are also mentioned as positive attributes. Customers appreciate that the store is clean and well-organized, making it easy to navigate and find what they need.
However, despite these strengths, there are some weaknesses mentioned by customers. One customer had a negative experience with the quality of the hair sold at the store. They purchased hair that was advertised as being able to withstand high heat, but it melted when they used their curling iron at a lower temperature. This suggests that the store may have issues with false advertising and selling products that do not meet their claims.
Another weakness mentioned is a customer service issue regarding a pricing discrepancy. A customer noticed that they were charged extra on their bill and had to return to the store to get a refund. This suggests that there may be issues with accuracy in pricing and potentially customer dissatisfaction with how the situation was handled.
Another issue that arises is a strict no return policy. One customer had a negative experience when they purchased the wrong color wig and tried to exchange it. The manager refused to allow the exchange, despite the wig being unopened. This highlights a lack of flexibility and customer satisfaction in the store's return policy.
In conclusion, Hair Town has strengths in its wide variety of products, reasonable pricing, helpful staff, and cleanliness. However, there are weaknesses in the quality of some products, accuracy in pricing, and inflexibility with returns. These weaknesses should be addressed by the store to improve the overall customer experience.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:30 PM |
| Saturday | 09:00 AM - 08:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
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