Go Sing (Chinese Takeaway) Info
- 86 Chessington Rd, Ewell, Epsom KT19 9UR United Kingdom of Great Britain and Northern Ireland
- +44 20 8393 0888
- [email protected]
- +44 20 8393 0888
- +44 20 8393 0888
Best PlaceJuice Reviews
Decided to try Go Sing tonight instead of our usual Chinese takeaway and we’re extremely disappointed. Very expensive compared to others in the area, hardly any duck on the bone, everything a bit chewy and just not nice. Wouldn’t recommend.
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Quick Facts About Go Sing (Chinese Takeaway)
Go Sing (Chinese Takeaway) has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses.
Starting with the strengths, one customer mentions that Go Sing is the best tasting Chinese takeaway around. This suggests that the food quality and taste are generally good, setting them apart from other nearby options. Another positive comment highlights the friendliness of the staff, indicating that the customer service is satisfactory and creates a pleasant experience. Additionally, the presence of a large succulent plant that has been growing for over 20 years in the waiting area may contribute to a visually appealing atmosphere, which could add to the overall experience.
However, there are several weaknesses that need to be addressed. One common complaint is the high prices compared to other Chinese takeaways in the area. Customers feel that Go Sing is overcharging them, and some have even experienced discrepancies between the advertised prices and the actual amount charged. This suggests a lack of transparency in pricing and potentially a lack of fairness in business practices. Moreover, multiple comments mention issues with the quality of the food. Complaints include undercooked chicken balls, undercooked vermicelli noodles, dry dishes, and chopped spare ribs instead of proper ribs. These inconsistencies in food quality indicate a lack of attention to detail and inconsistent preparation standards.
Customer service is another area of weakness. Several customers express dissatisfaction with the service they received. Complaints range from rude servers to incorrect dishes to being forced to pay additional charges for minor items. These experiences demonstrate poor customer service and indicate a lack of professionalism and care for customer satisfaction.
Another weakness identified by a long-time customer is the increase in prices over the years, coupled with a decline in food taste. This suggests a decline in value for money and a potential decrease in the overall quality of their offerings. The customer's decision to shop elsewhere reflects a loss of trust and loyalty towards Go Sing.
In summary, Go Sing (Chinese Takeaway) has strengths in terms of taste, friendliness, and the visual appeal of the waiting area. However, the weaknesses lie in high prices, inconsistencies in food quality, poor customer service experiences, and a decline in food taste and value for money. It is evident from the comments that Go Sing needs to address these weaknesses to regain customer trust and loyalty.
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