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Glamour Nails

+1 302-734-7200
1404 Forrest Ave, Dover, DE 19904 United States of America
Open Today: 08:00 AM - 07:00 PM

Best PlaceJuice Reviews

$42 for a “basic” pedicure and all I got was a foot wash. No polish because gel polish is an extra $25 instead of the usual $10 and I dont do regular polish anymore because of the drying time. Will not be returning they literally charge double what other salons charge. I have never been so terribly disappointed with a service. Sorry but I would not recommend this shop.
OPEN Reviews (58)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Quick Facts About Glamour Nails

Glamour Nails Place has both strengths and weaknesses, as indicated by the comments provided. It is important to analyze these comments to get a comprehensive understanding of the salon.
One of the strengths mentioned by multiple customers is the quality of the manicures and pedicures. Customers have praised the salon for providing great gel manicures and pedicures. The fact that the dip polish lasts for a long time without breaking or chipping is also seen as a positive aspect. This suggests that Glamour Nails Place prioritizes quality and provides long-lasting results.
Another strength highlighted by a customer is the salon's friendly and professional staff. The customers appreciate the friendly and accommodating nature of the nail technicians, which contributes to a positive overall experience. Additionally, the salon allows customers to make appointments, which is convenient and ensures that customers can plan their visit in advance. This feature sets the salon apart from others that might only offer walk-in services.
The relaxing spa experience provided by Glamour Nails Place is another strength mentioned by a customer. The customer mentions the glamorous atmosphere and the pampering lavender oil massage, which leaves them feeling relaxed and refreshed. This emphasizes the attention to detail and the effort put into creating a luxurious and enjoyable experience for customers.
On the other hand, there are also weaknesses brought up by customers that need to be addressed. One common complaint is the high prices charged by Glamour Nails Place. Multiple comments mention disappointment over the high cost of services, with one customer specifically mentioning being charged $230 for two pedicures and one manicure. This suggests that the salon might be overcharging or not properly communicating the prices of their services to customers. The high prices compared to other salons in the area might deter potential customers from visiting or returning to Glamour Nails Place.
Another weakness mentioned by customers is the dissatisfaction with the service provided. One customer mentions feeling rushed during their nail service, while another complains about the nail technician not achieving the desired result even after showing a picture of the desired nail design. These comments indicate a lack of attention to customer satisfaction and the need for improved communication and execution of services.
Furthermore, there are comments regarding unexpected price changes and discrepancies. One customer mentions being quoted $108 initially, then being told it would be $68, and finally being charged $80 after the service was completed. This suggests a lack of transparency and inconsistency in pricing, which can lead to customer frustration and mistrust.
In conclusion, Glamour Nails Place has strengths in terms of quality manicures and pedicures, friendly staff, the ability to make appointments, and a relaxing spa experience. However, the salon also faces weaknesses such as high prices, dissatisfaction with service, lack of attention to detail, and inconsistencies in pricing. Addressing these weaknesses will be crucial for maintaining and improving customer satisfaction and loyalty.


Place Pictures

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Today

Opening Hours

Monday 08:00 AM - 07:00 PM
Tuesday 08:00 AM - 07:00 PM
Wednesday 08:00 AM - 07:00 PM
Thursday 08:00 AM - 07:00 PM
Friday 08:00 AM - 07:00 PM
Saturday 08:00 AM - 04:00 PM
Sunday 10:00 AM - 04:00 PM

How to go there

Location