Foxy Nails and Spa Info
- 646 21st St, Vero Beach, FL 32960 United States of America
- +1 772-569-7070
- [email protected]
- +1 772-569-7070
- +1 772-569-7070
Best PlaceJuice Reviews
Came here to get a manicure and pedicure for my wedding. They were so accommodating to all of my requests and so nice. Destiny did a beautiful job.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Foxy Nails and Spa
Foxy Nails and Spa has received a mixture of positive and negative comments, highlighting both strengths and weaknesses of the establishment. It is important to analyze these comments in order to gain a comprehensive understanding of their strengths and weaknesses.
Starting with the strengths, one recurring theme is the exceptional customer service provided by the staff. Customers have repeatedly mentioned how accommodating and nice the staff members are. They are willing to listen to customer requests and go the extra mile to ensure customer satisfaction. Additionally, one customer specifically mentioned the owner's granddaughter being taken care of, indicating that the staff is attentive to customers of all ages. This emphasis on customer service contributes to a positive atmosphere and builds customer loyalty.
Another strength mentioned is the longevity of gel manicures and pedicures. Many customers appreciate the durability of the gel polish, which can last up to three weeks. For busy individuals, this is a significant advantage as it reduces the need for frequent salon visits. Gel manicures and pedicures can be time-consuming and costly, so having them last longer is a valuable service for customers.
Additionally, the positive experiences of customers regarding the quality of services provided are another strength of Foxy Nails and Spa. Multiple reviewers mentioned the stellar job done by the technicians. One customer even specifically named Destiny as doing a beautiful job for their wedding manicure and pedicure. This indicates that the technicians at Foxy Nails and Spa have the skills and expertise to consistently deliver high-quality results.
Moving on to the weaknesses, one common complaint is the price being considered as overpriced. Although not explicitly stated, it can be inferred that the price of services might be higher compared to other salons in the area. This may deter potential customers looking for more affordable options, resulting in a negative impact on the business.
Another weakness mentioned is the inconsistency in the results of gel manicures and pedicures. One customer experienced chipping and lifting of the gel polish after only four days. Although they visited the salon to fix the issue, it occurred again after eleven days. This inconsistency in the longevity of the gel polish raises concerns regarding the quality and application techniques used at Foxy Nails and Spa. This customer explicitly advised others to opt for regular polish instead, indicating dissatisfaction with the gel services offered.
Furthermore, negative experiences related to lash and eyebrow services have been mentioned. A customer complained about the rudeness of the staff, specifically mentioning being snatched and experiencing a burning sensation due to uncured glue during the lash application. Additionally, inadequate cleaning and patchy spots on the eyebrows were reported. These experiences highlight a lack of professionalism and attention to detail in these specific services. Such negative experiences can tarnish the reputation of Foxy Nails and Spa and deter potential customers seeking lash and eyebrow services.
In conclusion, Foxy Nails and Spa has several strengths that contribute to a positive customer experience. These include exceptional customer service, longevity of gel manicures and pedicures, and high-quality services provided by skilled technicians. However, there are weaknesses that need to be addressed, including complaints about overpricing, inconsistency in gel manicure and pedicure results, and negative experiences with lash and eyebrow services. Addressing these weaknesses can improve customer satisfaction and ensure a positive brand image for Foxy Nails and Spa.
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Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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