Fargo Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Best PlaceJuice Reviews
I went to get a pedi and a soak off on my toe nails. I kept repeating myself to get a soak off and he kept saying he would do it just for him to end up shaving it so far down it made my real toe nails crack and he tried to add color to cover it after I said I didn’t want any kind of polish.. explains why theirs hardly anywhere going here..I will not be going back now I’m left with my real nails cracked in different places and misshaped.
I came here for a gel pedicure and I am very happy. It’s already been two weeks and it’s going strong. Staff was nice and accommodating since I brought my toddler with me. The young gal who did my pedi was great from start to finish. Their prices might be a bit higher than other places but I would definitely be back. I believe gel pedicures are $45-$65.
Upon walking in, the staff seemed friendly. They expect you to kinda yell out what service you need. You can pick out your nail color from the back wall, or they give you a gel color set to choose from.
The salon is pretty clean, the atmosphere is relaxed and quiet. There is a television, a "free" atm, and water (upon request).
I recieved a gel pedicure and a paraffin wax. Total was $42.00. Polish was perfect and service was great! Will return!
Came here with my mom and daughter. Sandy did my nails and she did an amazing job!!! I highly recommend this place. It is a little pricey but you really do get what you pay for!
If I could give a zero review I would, I asked For a full set of dip nails.. first off the nail put on my pinky was broken and the lady fought me about putting a new one on, then my thumb nail was not fully glued on and when I said so the lady said it will be fine and refused to put another one on. once it was time to file I asked for square. they changed the people to file and my nails were filed at a complete slant. Once I brought it to their attention I asked for my nails to be removed because they did not look good and was then fought with about still making me pay and stated “it’s not my fault you don’t like them”. So I left with material still all over my finger nails that looked awful and made me pay for the service still. I never had customer service like this. i want to thank a very sweet woman who sat next to me while I had this rough experience in the salon asking the guy doing her nails nicely why I should pay for nails that I was not happy with. She then saw me upset in my car and gave me back the money I lost. So thank you, for being so kind and caring to me .I will not be coming back to Fargo nails, they seem to only care about the money and not making their customers happy.
Worst experience ever! Never going here again. The service was completely terrible and overpriced for an okay job. The guy kept hurting my head and seemed annoyed whenever I said something about it. He also didn’t even get the nails right the first two times. I definitely don’t recommend this to anyone!
I go to get my nails done here and the last 3 times I get the same guy. He does my nails to fast and I have to go back at least 2 times to get 3 or 4 of my nails redone cause he either puts to much jel polish on or does not allow them to dry fully cause I'm always having big bubbles on my nails. Not only that but he always burning my nails cutting my skin!! This place use to be completely awesome! Now it's like rush rush every single time! I'm done with this place.
Me encantó el trabajo de las chicas ..cuando vaya otra vez de vacaciones estaré ahí ???? y de paso preguntar si no deje perdido un pendiente (arete) que tal ves lo tire ahí
Quick Facts About Fargo Nail Spa
Fargo Nail Spa has a mixed reputation based on the comments provided. Below is an analysis of the strengths and weaknesses of the establishment.
Strengths:
1. Accommodating to customers: Several comments mention that the staff was friendly and accommodating, even when customers had toddlers with them or needed assistance in picking out nail colors. This demonstrates good customer service skills and a welcoming atmosphere.
2. Long-lasting gel pedicure: One customer mentioned that their gel pedicure lasted for two weeks without any issues. This highlights the quality of their gel polish application and could be a selling point for customers who value the longevity of their pedicures.
3. Clean and relaxed environment: Customers appreciated the cleanliness of the salon and the relaxed atmosphere. The availability of amenities such as a television, water, and an ATM also adds to the overall positive experience.
Weaknesses:
1. Miscommunication and poor service: Some comments mention instances where the staff did not listen to the customer's requests properly, leading to negative outcomes. Examples include not adhering to the desired nail service or color choices, resulting in cracked nails or misshapen nails. This indicates a lack of attention to detail and poor communication skills on the part of some staff members.
2. Pricey compared to competitors: While one customer mentioned that the prices might be higher, no specific pricing information was provided except for the gel pedicure, which ranged between $45 and $65. The overall perception is that the prices are higher than other places, which may deter price-conscious customers.
3. Inconsistent nail technician skills: Multiple comments described experiences where the nail technician rushed through the service, leading to poor nail application and the need for multiple visits for corrections. Additionally, there were instances of nails being cut too deeply or causing discomfort to the customer. These inconsistencies in skill and attention to detail raise concerns about the overall quality of service.
In conclusion, Fargo Nail Spa has some strengths, such as being accommodating to customers and offering long-lasting gel pedicures in a clean and relaxed environment. However, the establishment seems to have weaknesses in terms of miscommunication and poor service, higher prices, and inconsistent nail technician skills. This balanced analysis suggests that potential customers should consider their individual preferences and priorities when deciding whether to visit Fargo Nail Spa.
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