Excel Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Best PlaceJuice Reviews
I have been going to excel nails for gel pedicures for the last 9 months and have really appreciated and enjoyed the quality of the service. Today I went in for a gel pedicure and asked for a standard manicure also. The pedicure quality was the same as usual - hence the 3 stars. The gel pedicures would get 5 stars on their own. The manicure, however, was not good. It was done at the same time as the pedicure which made it far less enjoyable and the quality of the manicure was poor. The technician used the grinder tool to scrape some of my cuticles and then did a very quick file and a clear coat (what I asked for). They looked awful. I was never offered anywhere to wash my hands or given a hand wipe after they were sprayed with nail polish remover so I didn’t realize how bad they were until I got home. I had to cut my nails, re-file and trim my cuticles when I got home. I should have saved my $25. It’s disappointing. I will go back for pedicures but that will be it.
Came in before my wedding two weeks ago and my gel manicure is still going strong! I love that they didn't do super heavy layers so it seems to be lasting longer than the ones I usually get in California. Very professional and clean! Love it!
They did an AMAZING job!!! i used to go to a different place closer to where I live but this place is so much better. I payed less for even better quality nails. I will 100% be coming back. Customer service is also v good! 10/10 experience.
Had a wonderful experience. I am from out of town and decided to take my Daughter in-law for a pedicure. The people who did our pedicures did a fantastic job. They were so kind and considerate. They went above and beyond to give us great customer service.
Staff is very friendly and the environment inside was very clean. I was able to get a same day appointment for a full acrylic set and the person who did my manicure did a beautiful job! I'd definitely recommend this place.
Good place to get your nails done.
I'm from NYC and was in Claremont for an event. Staff is courteous and 100% recommend this nail. My nails look pristine and the young female tech did an amazing job.
Love this place! I always tip well and get Amazing Nails in return.....
I always go to the lady she is the best :-)
And definitely get the gel polish, it makes a world of difference! You can stay with just the regular acrylic and get the gel polish and you are totally good to go, never break a nail in between appointments ;-)
My nails were not filled all the way so they already looked a week old I had a broken acrylic nail under the gel nail polish my nail polish all of my hands I had bubbly dots in my nail polish
Quick Facts About Excel Nails
Excel Nails Place has several strengths based on the comments provided. Firstly, many customers appreciate the quality of their service. One customer mentions that the gel pedicures they receive are consistently of high quality and have been returning for them for the past 9 months. Another customer states that their gel manicure lasted longer than usual, indicating that the technicians at Excel Nails Place are skilled and knowledgeable in applying gel polish.
The professionalism and cleanliness of the salon are also commended by customers. Multiple comments mention the friendly staff and clean environment inside the salon. This indicates that Excel Nails Place maintains high standards of hygiene and customer service, which is important to customers when choosing a nail salon.
The affordability of services at Excel Nails Place is also noted by a customer who mentions that they paid less for better quality nails compared to the salon they previously visited. This suggests that Excel Nails Place offers competitive pricing and good value for money.
Additionally, Excel Nails Place is praised for its customer service. A customer states that the technicians went above and beyond to provide great customer service, which suggests that they prioritize customer satisfaction and go the extra mile for their clients.
However, there are also some weaknesses that can be identified from the comments. One customer was dissatisfied with the quality of their standard manicure. They mention that the technician used a grinder tool on their cuticles, resulting in a poor manicure. This indicates that there may be inconsistencies in the quality of services provided by different technicians at Excel Nails Place.
Another customer mentions that their nails were not filled properly, making them appear old and broken. They also had issues with their gel nail polish, stating that it had bubbly dots. These issues indicate that there may be inconsistencies or lack of attention to detail in the application of acrylic and gel nail services at Excel Nails Place.
Additionally, one customer mentioned that the manicure and pedicure were done simultaneously, which made the experience less enjoyable. This suggests that Excel Nails Place may need to improve their scheduling and time management to ensure that each service receives the necessary attention and time.
In conclusion, Excel Nails Place has several strengths such as the high quality of their gel pedicures, professionalism, cleanliness, affordability, and good customer service. However, there are also weaknesses in their standard manicure services and inconsistencies in the application of acrylic and gel polish. By addressing these issues, Excel Nails Place can further improve the overall customer experience.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
