Evelyn Dickerson Hair Design Info
- 1317 S Water St, Kent, OH 44240 United States of America
- +1 330-678-0262
- [email protected]
- +1 330-678-0262
- +1 330-678-0262
Best PlaceJuice Reviews
When we first moved to the area I gave this salon a try. I’m so glad I did! They are so friendly and welcoming. I went with whoever they gave me. I got so lucky!! Mary felt like a long lost friend. She is amazing!! She does great color, cuts and seems to read my mind anytime I wanted a change. I have enjoyed my time in Kent and one of the things I will miss the most is catching up with Mary. It’s been a wonderful 5 years. Who knows, maybe I will drive two hours and still get my hair done by her!!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Evelyn Dickerson Hair Design
Strengths:
1. Friendly and welcoming staff: Multiple comments mentioned that the staff at Evelyn Dickerson Hair Design is friendly and welcoming. This creates a positive and comfortable atmosphere for customers.
2. Skilled stylists: Mary and David were specifically mentioned as skilled stylists who did a great job with color, cuts, extensions, and blends. Their expertise and ability to understand and fulfill customer requests contribute to the high satisfaction level of the customers.
3. Clean and up-to-date salon: Customers commented on the cleanliness and tidiness of the salon. This reflects the professionalism of the salon and ensures a hygienic environment for customers.
4. Excellent customer service: The positive experience does not end with the stylists' skills but also extends to the overall customer service experience. Customers mentioned feeling cared for, comfortable, and confident in the salon. It is clear that the staff at Evelyn Dickerson Hair Design prioritize customer satisfaction.
5. Consistency over the years: One customer mentioned going to Evelyn Dickerson Hair Design since they were a child and continuing to be satisfied with their services. This demonstrates the salon's ability to maintain quality and customer loyalty over the years.
6. Variety of stylists: Another positive comment mentioned the availability of both new and seasoned stylists. This allows customers to choose a stylist based on their experience level or preference, providing a range of options for customers with different needs.
7. Affordable prices: The salon was praised for its reasonable prices. This attracts customers who are looking for quality services at affordable rates, making Evelyn Dickerson Hair Design accessible to a wide range of individuals.
Weaknesses:
1. Inconsistent results: One customer experienced streaky and poorly blended hair color, resulting in an undesirable yellowish shade. Despite attempts to fix it, the customer was ultimately dissatisfied with the results. This suggests that there may be inconsistencies in the skills and techniques of certain stylists at the salon.
2. Unsatisfactory resolution: In the case of the customer who had a bad experience with their hair color, they mentioned that the salon did not refund the $150 paid nor offer any form of compensation. This highlights a weakness in the salon's customer service and willingness to resolve issues.
3. Drastic hair changes: Another negative comment mentioned that the salon turned an ombre hairstyle into something else entirely, requiring a significant amount of hair to be cut off. This indicates a lack of understanding and communication between the stylist and the customer's desired outcome.
In conclusion, despite the strengths of Evelyn Dickerson Hair Design, such as its friendly staff, skilled stylists, clean salon, and excellent customer service, there are weaknesses that need to be addressed. Inconsistent results and unsatisfactory issue resolution may potentially impact the overall experience for customers. It is important for the salon to prioritize consistent training for its stylists, improved communication with customers, and effective resolution of any issues faced by customers in order to continue providing high-quality services.
Today
Opening Hours
| Monday | 02:00 AM - 08:00 PM |
|---|---|
| Tuesday | 11:00 AM - 09:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 09:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
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