Elite Nails and Spa Info
Best PlaceJuice Reviews
I tried this place bc of their good Google reviews. I was placed with a nice Cuban girl who did not speak English. This made it difficult to communicate with her. She did okay with my Acrylic fill. I did have to request she go over places she missed with the drill. While in the middle of my pedicure I saw multiple roaches running in and out the bottom of the pedicure chairs. The salon is older with worn out furniture. She almost used a dirty foot scrubber, I had to request for a clean and or new one. The bathroom also had roaches running on the floor. The salon is not clean.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Elite Nails and Spa
Elite Nails and Spa has both strengths and weaknesses based on the comments provided. Let's explore them further:
Strengths:
1. Good Google Reviews: Elite Nails and Spa has received positive reviews on Google, which indicates that they have satisfied customers. This suggests that they are capable of delivering quality nail services.
2. High-quality work: Some customers have expressed satisfaction with the quality of the services they received. Comments mention that the nail technicians did an excellent job, took their time, and provided precise work. These positive experiences demonstrate that Elite Nails and Spa has skilled professionals who can deliver satisfactory results.
3. Friendly staff: Several comments mention the friendly and patient staff members at Elite Nails and Spa. Customer satisfaction depends not only on the quality of the service provided but also on the overall experience and interactions with the staff. Positive reviews about the staff indicate that they are accommodating and create a welcoming environment.
4. Hidden gem: One comment highlights Elite Nails and Spa as a hidden gem, suggesting that they might be underrated or undiscovered by many. This could potentially attract new customers looking for a unique salon experience.
Weaknesses:
1. Language barrier and communication issues: One customer mentions that their nail technician did not speak English, making it difficult to communicate effectively. This is a significant drawback, as clear communication is crucial to ensuring that the customer's desired outcome is met.
2. Hygiene concerns: Multiple comments raise concerns about the salon's cleanliness. Reports of roaches in the salon, particularly around the pedicure chairs, are alarming and reflect poorly on the establishment. Additionally, using a dirty foot scrubber is unhygienic and could potentially lead to infections or other issues. These hygiene issues need to be addressed to ensure the safety and satisfaction of customers.
3. Outdated salon: Another comment mentions that the salon has worn-out furniture and an overall aged appearance. While this may not directly affect the quality of the services provided, it can create a less-than-ideal atmosphere for customers. Upgrading the salon's interior and furniture could contribute to a more pleasant and modern experience.
In conclusion, while Elite Nails and Spa has received positive reviews for their high-quality work and friendly staff, they have several weaknesses that need to be addressed. Improving communication with non-English speaking staff, resolving hygiene concerns, and updating the salon's appearance will contribute to a better overall customer experience. Addressing these weaknesses will help Elite Nails and Spa maintain its positive reputation and attract more customers in the future.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 07:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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