El Rancho Nuevo Info
Amenities
Service options
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Outdoor seating
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Drive-through
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Takeout
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Dine-in
Health & safety
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Staff required to disinfect surfaces between visits
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Happy hour food
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Kids' menu
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Dessert
Amenities
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Good for kids
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High chairs
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Restroom
Atmosphere
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Casual
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Cozy
Crowd
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Groups
Best PlaceJuice Reviews
Lunch and service was exceptional! By far one on the best Mexican restaurant is the area. They even had Apple trees in the landscape. I picked two apples and had myself a snack later that evening.
This place is delicious!!!! Fabulous frozen mixed margarita. The prices are reasonable, staff is very friendly and speedy accurate service.
Clean little hole in the wall. Quick and friendly service, prices seem fair. Margaritas were good. Chips were okay, sauce was good. Have a super large menu and many specials. And they were open when many other places were closed for snowmageddon.
The food was great!!! The service was even better. We were helped immediately upon entering the restaurant. Food was quick to come out and it was delicious. My wife had the Mushroom quesadillas and I had the Enchiladas San Jose. They had plenty of vegetarian options for my wife. We will be dining here again.
Well imma guessing if you live in this area ppl will think its good (based on previous reviews). Outta town, i would say the following: Chips and salsa good, had a #8 and to me tasted like tamales where bought (not homemade), beans are smooth like pudding (it was ok, to get it smooth like that, its been blended). The buritto, well the meat didnt have any flavor/taste and the salsa/cheese is somewhat ok. Two stars for good service, give them that and chips/salsa..
Good food good service what can I say get here early before a crowd get there. fork bent. But that's life, bend it back. The food was amazing and good price we also have blue margarita and Black margarita both were good
The food wasn't that good. The ground beef is a very fine ground and not particularly appetizing or tasty. Salsa with chips is complementary at your table but it's not very flavorful (ketchup-y) or well spiced. We won't be back.
To be honest, I’ve tried to give this place a chance multiple times because it’s close to my work. However, it just doesn’t cut it.
In my opinion, they are not friendly or welcoming. They are always rushing me out and no smile.
At one visit I asked for an extra basket of chips and was charged for a refill and then when I was with another group they didn’t charge. The menu is vague on when the extra chips get charged and I’m not a fan of that.
I recently ordered a steak to try something different and give them another chance since friends wanted to go there. I asked how many ounces and he said it was 14 ounces. Which I thought was a good deal for the $18.99 price. However, what came out was a quarter inch thin piece of meat full of fat and gristle that was at best 5 or 6 ounces.
I feel I’ve truly given them a chance multiple times but I will not be going back and spending my hard earned income at this place. Much friendlier and better food down the street.
Quick Facts About El Rancho Nuevo
El Rancho Nuevo seems to have a mix of positive and negative reviews. Let's start by discussing its strengths based on the comments provided.
One clear strength of El Rancho Nuevo is its exceptional lunch and service. Multiple reviewers praise the outstanding service they received, mentioning that they were helped immediately upon entering the restaurant and that the food was quick to come out. This indicates that the staff at El Rancho Nuevo prioritize customer satisfaction and efficiency, which is a valuable strength for any restaurant.
Another strength highlighted by multiple reviewers is the quality of the food. Many customers describe the food as delicious and great, with specific mentions of dishes like the Mushroom quesadillas and the Enchiladas San Jose. The positive comments about the vegetarian options available also show that El Rancho Nuevo has a diverse menu that can cater to different dietary preferences.
Reviewers also appreciate the reasonable prices at El Rancho Nuevo. They mention that the prices seem fair and that they are getting good value for their money. This is a significant strength, as affordable prices can attract a wider range of customers and contribute to the overall positive dining experience.
The service at El Rancho Nuevo is praised for being friendly and speedy. Customers appreciate the attentive and efficient staff, and some even mention that the service is better than what they have experienced at other restaurants in the area. Good service is crucial for customer satisfaction and can help build a loyal customer base.
Furthermore, some positive comments mention the availability of margaritas at El Rancho Nuevo. Customers specifically mention the frozen mixed and blue margaritas as being delicious. This indicates that El Rancho Nuevo offers a variety of beverage options that are enjoyable for customers.
Another strength worth mentioning is the ambiance of El Rancho Nuevo. One customer mentions that the restaurant has apple trees in its landscape, which adds a unique touch to the overall dining experience. A visually appealing and well-maintained environment can enhance the overall perception of a restaurant.
Now, let's discuss the weaknesses highlighted in the comments.
One common complaint is regarding the quality of certain menu items. One customer mentions that the ground beef used in the dishes is fine ground and not particularly appetizing or tasty. Another customer comments that the burrito didn't have much flavor in the meat. These comments indicate that there may be inconsistencies in the taste and quality of certain dishes at El Rancho Nuevo.
The complementary salsa served with the chips also receives negative feedback. One customer describes it as "ketchup-y" and lacking flavor. This suggests that the salsa could be improved in terms of taste and spicing.
Some reviewers express dissatisfaction with the overall friendliness and welcoming atmosphere of El Rancho Nuevo. They mention feeling rushed and not receiving smiles from the staff. These comments indicate that there might be issues with customer service and staff demeanor that need to be addressed in order to create a more welcoming environment.
There are also some negative comments about specific incidents. One customer mentions being charged for an extra basket of chips, while another group was not charged. This inconsistency in charging policies can lead to customer confusion and dissatisfaction. Additionally, another customer describes receiving a thin, fatty, and gristly piece of steak despite being told it was a 14-ounce portion. This shows a discrepancy between what was promised and what was delivered, which can lead to customer disappointment.
Based on the comments, it seems that El Rancho Nuevo has strengths in terms of exceptional lunch and service, delicious food, reasonable prices, friendly and speedy service, a variety of margarita options, and a visually appealing ambiance. However, there are weaknesses in terms of the quality of certain menu items, the taste of the complementary salsa, inconsistencies in charging policies, and occasional issues with customer service and accuracy in describing menu items. By addressing these weaknesses, El Rancho Nuevo can enhance its overall dining experience and attract more satisfied customers.
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