Eb Nails Info
- 13948 Cedar Rd, Cleveland, OH 44118 United States of America
- +1 216-297-9750
- [email protected]
- +1 216-297-9750
- +1 216-297-9750
Best PlaceJuice Reviews
I came in and got serviced a few months ago. Saw a nail tech get yelled at for cleaning the foot bath after her customer left. The manager was so in a hurry and told her she doesn’t need I do that because it’s about the clients hurrying up. After I finished my pedicure and paid I went into the wrong door to use to bathroom and saw they were reusing files and items that needed to be disposed after each client. The sink was brown and filthy ???????? I wouldn’t recommend. Cute nails but not worth my health!!!!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Eb Nails
Eb Nails place has a mixed reputation based on the comments provided. In order to provide a comprehensive analysis of its strengths and weaknesses, let's break down the feedback and evaluate each aspect:
Strengths:
1. Convenience: One customer mentioned that they needed their nails done last minute and were able to get an appointment in a time crunch. This suggests that Eb Nails place may be able to accommodate customers with urgent nail care needs.
2. Price: Several comments mentioned that the prices at Eb Nails place are relatively cheap. This may attract customers who are looking for affordable nail services.
3. Skilled Nail Technician: One comment highlighted the skills of a specific nail technician, Ms. Mei. This suggests that there may be competent staff members at Eb Nails place who can provide high-quality nail services.
Weaknesses:
1. Hygiene and Sanitation: There were complaints about poor cleanliness and hygiene standards at Eb Nails place. Customers mentioned dirty foot baths, reuse of files and items that should be disposed of after each client, and poorly painted nails. These issues may raise concerns about the salon's overall cleanliness and adherence to proper sanitation practices.
2. Unprofessional Conduct: Some comments mentioned unprofessional behavior, such as employees smelling like weed or the owner being absent most of the time. This can negatively impact the overall customer experience and reputation of the salon.
3. Inconsistent Quality: Several comments mentioned issues with the quality of the nail services. Complaints ranged from nails popping off within a week to poorly painted nails. Inconsistent quality can be a significant drawback for customers who expect long-lasting and well-done nails.
4. Lack of Customer Service: A customer witnessed a nail technician getting yelled at by the manager for cleaning the foot bath after a client left. This suggests a lack of consideration for both the employees and the clients' well-being. Poor customer service can deter customers from returning to the salon.
Overall, based on the comments provided, Eb Nails place has a few significant weaknesses that outweigh its strengths. The hygiene and sanitation concerns, unprofessional conduct, and inconsistent quality may result in a negative customer experience and impact the reputation of the salon. It is essential for the salon's management to address these issues in order to improve and attract more satisfied customers.
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Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | Closed |
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