East Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best PlaceJuice Reviews
Tried this place out for the first time thanks to a Facebook group recommendation and it was fabulous! It’s a very fun environment and their prices are cheaper than the usual salons I go to in Brentwood. Cindy was wonderful. She gave me the perfect shape, perfect length, and perfect color nails. That is something I can’t usually say when I leave the nail salon! ????
Beyond impressed with this place. We called the day before and miraculously got three pedicure appointments on a Friday afternoon. I had to pay a deposit to hold our spot for three pedicures, however all of that was credited to my pedicure. Hannah did my pedicure and it looks beautiful. They have amazing customer service too. Definitely a top spot for a pedicure in Nashville.
I don’t live here full time and I’ve struggled to find a nail salon I love, but I’ve found it!! Cindy hooked it up for me! I’m super picky & she naturally met my expectations! Also had a very nice pedi :)
This is the most well run nail salon I’ve ever been to. TT running the salon is amazing. All of the girls do such a great job. You must make an appt, no walkins. I’m so glad I’ve found such a great salon.
Every person here makes you feel like you’re their best friend. Always friendly, welcoming, and each person amazing at their job. I’ve gone to a few techs for dip and they are unmatched. Terri who does brows is second to none. I’ll rearrange my schedule just so I am able to go to east nails!
5 isn’t enough stars. Hannah OMG Hannah!
Also I’ve been to other people here everyone is great! 3 weeks of growth - and my own fault because I’m traveling for work but… seriously for a gel set to look this good since April 11 and it’s now May 5th means they do a great job! I even play kickball weekly, coach gymnastics etc.
First time coming here and it was amazing Sylin did a great job! I will come back soon, I am so glad I found a nail salon that does things right.
Great work , no wait with an appointment, very friendly staff ! Will definitely be back while I'm in town ❤
Quick Facts About East Nails & Spa
East Nails & Spa appears to have several strengths based on the comments. One of their strengths is their prices. Multiple reviewers mentioned that their prices are cheaper than other salons in the area, making it an attractive option for customers who are looking for affordability. Additionally, the salon is described as well-organized and well-run. The presence of TT, who is commended for managing the salon effectively, indicates that there is strong leadership and organization within the establishment.
Another strength of East Nails & Spa is their customer service. Customers mention feeling like they are best friends with the staff, describing them as friendly and welcoming. The staff's ability to create a welcoming atmosphere is crucial in maintaining customer satisfaction and loyalty. Furthermore, the salon offers online appointment booking, ensuring that customers do not have to wait for their turn and can plan their visits in advance. This convenience adds value to the overall customer experience.
The quality of the nail services provided is another strength of East Nails & Spa. Many reviewers express how satisfied they are with the results of their nail treatments. Several specifically mention their positive experiences with certain technicians, such as Cindy, Hannah, and Sylin. This indicates that the salon has skilled and talented staff who are capable of meeting customer expectations.
In addition to the strengths, there are also some potential weaknesses that can be identified from the comments. One potential weakness is the need to make appointments in advance. While this may ensure prompt service, it also means that walk-in customers may face difficulties in securing a spot. This may limit spontaneous visits and discourage potential customers who prefer a more flexible salon experience.
Another weakness that can be inferred from the comments is that the salon may have limited availability for certain services. One reviewer mentions having to pay a deposit to secure three pedicure appointments, suggesting that availability for certain services may be limited, particularly during peak hours. This could potentially lead to frustration for customers who are unable to secure appointments at their desired times.
Additionally, it is worth noting that one reviewer mentions experiencing three weeks of growth on their gel set, indicating that the longevity of the service may not be as long-lasting as expected. This could be a potential weakness for customers looking for long-lasting results.
In conclusion, East Nails & Spa has several strengths such as affordable prices, a well-organized establishment, excellent customer service, and skilled technicians. However, some potential weaknesses include the need to make appointments in advance, limited availability for certain services, and potential issues with the longevity of certain treatments. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.
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