Duke William Info
Amenities
Service options
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Offerings
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Alcohol
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Beer
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Wine
Amenities
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
Best PlaceJuice Reviews
We had a birthday party for my mums 75th and nothing was too much trouble at all and the Room is lovely. Steve and his staff were amazing. Food was magnificent. Highly recommend. We will hold all our parties here in future. We can’t thank you enough we had an amazing time.
Just had the Valentines meal which was very good, excellent service which couldn't be faulted. Would certainly recommend this friendly, welcoming venue.
Great pub. Friendly staff. Enjoy going on match days at Vale.
Had private party staff went above and beyond. Buffet absolutely beautiful everything homemade and fresh. Highly recommended
A thoroughly enjoyable evening with a friendly and lively crowd.... Decent ale at a reasonable price. ????
Had 3 courses all lovely food. Good friendly atmosphere.
Visited recently after a few years friendly staff can't do enough for you and also they are going to be do traditional pub food soon can't wait to return
Very poor service, waited an hour for my rancid and greasy fish and chips. The elderly barmaid was no better at looking after the customers
Quick Facts About Duke William
Duke William Place is a venue that seems to have received mostly positive feedback from its customers. From the comments, it can be seen that there are several strengths associated with the establishment.
One of the strengths highlighted in the comments is the excellent customer service provided by Steve and his staff. Multiple customers mentioned that the staff went above and beyond to ensure that their needs were met and that they had an enjoyable experience. This level of service is crucial in creating a positive atmosphere and ensuring customer satisfaction.
Another strength of Duke William Place is the quality of their food. Customers consistently praised the food, using words such as "magnificent," "beautiful," and "lovely" to describe their dining experiences. The fact that one customer mentioned that the buffet was homemade and fresh further emphasizes the attention to detail and quality that the establishment provides.
The venue also seems to be highly recommended for parties and events. One customer specifically mentioned having a birthday party and stated that they would hold all future parties at Duke William Place. This indicates that the venue has appropriate facilities and offers a positive experience for hosting events.
Additionally, the comments also highlight a friendly and welcoming atmosphere at Duke William Place. Customers consistently mentioned the friendly staff and the good, friendly atmosphere. This is a significant strength as it contributes to the overall customer experience and encourages customers to return.
It is important to note that there is only one negative comment in the comments provided. The customer states that they experienced very poor service and had to wait an hour for their food, which they described as rancid and greasy. While this is a weakness that should be taken into consideration, it is important to recognize that this comment is an outlier compared to the overwhelmingly positive feedback received.
Based on the comments, it can be concluded that Duke William Place has several strengths. These include excellent customer service, high-quality food, a friendly and welcoming atmosphere, and a propensity for hosting parties and events. However, it is essential for the establishment to address and improve upon the issue of poor service mentioned by one customer. Continuous improvement in this area will ensure that Duke William Place maintains its positive reputation and continues to attract customers.
Place Pictures
Today
Opening Hours
| Monday | 02:00 AM - 08:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 02:00 AM - 09:00 PM |
| Thursday | 02:00 AM - 09:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 PM - 12:30 AM |
| Sunday | 02:00 AM - 07:00 PM |
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