Dragon & Peacock Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Atmosphere
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Casual
Payments
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NFC mobile payments
Best PlaceJuice Reviews
Been going to Dragon & Peacock for many years, but recently they have deterioted, twice two orders have not been correct, first one was missing part of order, and the second time they gave me a meat dish instead of a prawn dish, when ring them to inform they became arguementive and rude, stating its what I ordered, consindering I order the same each time and request no beanshoot or onions, for which on the last two orders had that in it, they refused to give what I ordered and didnt want to give my money back for the missing order or the wrong dish, they where laughing at me over the phone, highly unprofessional, seek another restaurant.
Was a lovely Chinese tasted lovely and not chewy or greasy, would defiantly eat there again????
Had good and bad.
Chicken in black bean sauce - sauce had been watered down and veg were raw. Recooked it in my own sauce the next day.
Duck and chow mein were ok/good
I used to drive from Eastbourne to come hear so on way home decide would pick up some take out, it was the worst I have had in a long time the veg dish that I ordered contained meat so was not edible for me! My partners chicken balls could have been rung out with the amount of grease the chips must have been days old hard and stone cold will never be coming back what a waste of time and money really gone right down hill!
Great food, great service, top draw.
This is my second review of The Dragon and Peacock Chinese Take Away. As far as I am concerned nothing has changed…..this is an excellent take away. The portions are very generous and the food is excellent. We tend to go for set meals but the very friendly staff are very happy to swap out one dish for another. The set menus can easily feed more people than they state. They do a very busy home delivery service so they must be doing something right. I visit family here about every 6 weeks and a Dragon and Peacock take away has become a very firm favourite. If you haven’t tried it please give it a go…..there might be cheaper take aways in the area but I am yet to find a better one
Poor food very dry,not freshly cooked ATALL and all re_ heated. The food has no flavours and very bland. Very pricey a waste of money would not recommend atall so disappointed
We're new to the area and decided to ring up and order takeaway on the spur of the moment. Thought it very reasonably priced, food was good and delivered piping hot 10 minutes earlier than expected. Happy customers and will order again next time I can't be bothered cooking!
Quick Facts About Dragon & Peacock
Strengths:
- The Dragon & Peacock has been operating for many years, indicating that they have established a loyal customer base and have managed to stay in business despite competition.
- Some customers have praised the taste of the food, noting that it was not chewy or greasy.
- The staff is described as friendly and accommodating, willing to make substitutions or adjustments to set menus.
- The portion sizes are generous, with some customers stating that the set meals can easily feed more people than stated.
- The restaurant offers a busy home delivery service, suggesting that they have efficient systems in place to handle a high volume of orders.
Weaknesses:
- There have been several comments about incorrect orders, missing items, and substituting dishes without consent. These incidents undermine the reliability and accuracy of the establishment.
- Some customers have complained about the quality of the food, including raw vegetables, watered-down sauces, and bland flavors. This suggests that the food may not always be consistent in terms of taste and quality.
- One customer mentioned that the food was dry and reheated, indicating that it may not always be freshly cooked.
- The price of the food is described as pricey by one customer, suggesting that it may not offer good value for money.
- In one incident, the staff were reported to be argumentative, rude, and unprofessional, laughing at a customer's complaint over the phone. This type of behavior can leave a negative impression and impact customer satisfaction.
Overall Assessment:
Dragon & Peacock has several strengths, including a loyal customer base, good service, and generous portion sizes. However, there are significant weaknesses in their accuracy with orders, consistency in food quality, and customer service. These weaknesses may deter potential customers from choosing Dragon & Peacock over other options in the area. It is important for the restaurant to address these issues to maintain and improve their reputation.
Today
Opening Hours
| Monday | - |
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| Tuesday | Closed |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | - |
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