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Divas Dominican Hair Salon

+1 915-307-3831
4020 Monroe Ave Suite C, El Paso, TX 79930 United States of America
Open Today: -

Best PlaceJuice Reviews

I’ve gone 3 times Every time I go they always have a attitude problem the energy of the environment is not welcoming. very aggressive with my Hair as if they’re in a rush and prices always change even though I get the same silk press. Third time was the cherry on top for me personally not going back or recommend. Ending product looks great but walk away with my scalp throbbing, hurting and when it comes to Wash days my hair is very damaged so I only keep the press in max three days.
OPEN Reviews (19)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Planning
  • Appointments recommended

Quick Facts About Divas Dominican Hair Salon

Divas Dominican Hair Salon has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the quality of the end result. Several comments mention that the final hair styling looks great, indicating that the salon has skilled stylists who can deliver satisfactory results. Additionally, one comment specifically mentions the quick and efficient service provided, indicating that the salon is capable of accommodating clients in a timely manner.
Another strength mentioned is the affordable prices. The commenter states that they were able to get their hair colored, treated, and cut for a reasonable price of $150. This suggests that Divas Dominican Hair Salon offers competitive pricing compared to other salons in the area.
On the other hand, the salon has several weaknesses that are mentioned in the comments. One common complaint is the attitude of the staff. Multiple comments mention that the staff members have an attitude problem and are not welcoming. This creates a negative environment for the customers and can make them feel uncomfortable during their visit.
The aggression and roughness while handling customers' hair is another weakness mentioned. Customers mention that the stylists seem to be in a rush and treat their hair aggressively, leading to discomfort and even pain. This indicates a lack of attention to customer comfort and satisfaction.
Inconsistency in pricing is also mentioned as a weakness. One commenter states that the prices always change, even though they request the same service. This lack of transparency and consistency in pricing can create confusion and frustration for customers.
Another weakness is the lack of friendliness towards non-Spanish-speaking customers. Several comments mention that the staff members are not very friendly unless the customer speaks Spanish. This can make non-Spanish-speaking customers feel excluded or discriminated against.
A specific incident of rough and unsatisfactory treatment towards a child is mentioned in one comment. The commenter states that their daughter's hair was pulled so hard that she almost cried. This indicates a lack of care and gentleness towards young customers, which can be concerning for parents.
Lastly, one comment mentions an instance of disrespectful comments made by a stylist. The commenter states that the stylist made negative remarks about their hair in front of other customers, leading to embarrassment and a negative experience. This kind of behavior is unprofessional and can significantly impact a customer's self-esteem and overall experience.
In conclusion, Divas Dominican Hair Salon has strengths in terms of the quality of the end result and affordable pricing. However, there are several weaknesses, including poor staff attitudes, rough treatment of hair, inconsistent pricing, a language barrier for non-Spanish-speaking customers, and instances of disrespectful comments. These weaknesses should be addressed by the salon in order to improve the overall customer experience.


Place Pictures

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Today

Opening Hours

Monday Closed
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday Closed

How to go there

Location