Diamond Nails & Spa Info
- 13011 Cortez Blvd, Brooksville, FL 34613 United States of America
- +1 352-515-0940
- [email protected]
- +1 352-515-0940
- +1 352-515-0940
Best PlaceJuice Reviews
Cleanliness is up to par. I did a walk-in for a pink and white acrylic fill. Ryan did my rebase. He did a good and timely manner. Happy with the outcome! My Mom referred me and I’m thankful now, that she did! They have a large wall of colors for both polish acrylic, which is key with for all of the beautiful nail designs and trends these days!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Planning
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Appointments recommended
Quick Facts About Diamond Nails & Spa
Diamond Nails & Spa is a popular nail salon that has received mixed reviews from customers. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided by customers.
One of the most commonly praised aspects of Diamond Nails & Spa is its cleanliness. Multiple customers mentioned that the salon is clean and up to par. This is an important factor for customers as they want to feel comfortable and confident that their health and safety are being prioritized. A clean environment is also essential for maintaining good hygiene standards. By maintaining a clean salon, Diamond Nails & Spa creates a positive first impression and ensures that customers feel satisfied with the overall experience.
Another strength mentioned by customers is the friendliness of the staff. While some customers felt that the staff was friendly enough, others expressed a positive experience with specific nail technicians. This indicates that the quality of service may vary depending on the individual who attends to the customer. Customers who had positive experiences with specific nail technicians, such as Sam and Dana, emphasized their satisfaction with the quality of their work. Having skilled and friendly staff members is crucial for creating a positive and personalized experience for customers.
The range of services offered by Diamond Nails & Spa is also mentioned as a strength. Customers appreciate the wide variety of colors available for both polish and acrylic nails, allowing them to stay up-to-date with current nail designs and trends. Additionally, customers mentioned that the salon offers different types of services such as volcanic eruption pedicures and gel polish. Providing diverse services enables customers to choose the treatments that best suit their preferences and needs.
However, there are several weaknesses that are mentioned in the comments. One common complaint is the salon's pushiness towards gel polish. Some customers specifically requested regular polish but felt that the staff tried to convince them to opt for gel instead. This can be seen as a tactic to upsell services and may lead to customer dissatisfaction if their preferences are not respected. Additionally, one customer mentioned that the foam flip flops provided by the salon for pedicures appeared to be reused, which raises concerns about hygiene practices.
Another weakness highlighted by customers is the inconsistency in the quality of service. While some customers had positive experiences and praised the work of specific nail technicians like Sam and Dana, others expressed disappointment with the service they received. One customer mentioned feeling rushed and unsatisfied with the male nail technician who did their fill-in. Another customer complained about the poor job done on their nails, stating that their 7-year-old could have done better. Inconsistency in the quality of service can negatively impact the salon's reputation and customer satisfaction.
Price is also mentioned as a weakness by some customers. While some customers felt that the prices at Diamond Nails & Spa were reasonable and even lower than what they would pay in other locations, others expressed dissatisfaction with the price they paid for the service. One customer paid almost $100 for gel polish and was disappointed with the durability of the polish, with chips appearing just two days after the service. This highlights the importance of providing high-quality services that justify the price charged to customers.
In conclusion, while Diamond Nails & Spa has strengths such as cleanliness, a variety of services, and friendly staff, there are also weaknesses that need to be addressed. These include inconsistency in the quality of service, pushiness towards certain services, and concerns about the price relative to the quality of the service. By addressing these issues and ensuring consistency in the quality of service, Diamond Nails & Spa can further improve its reputation and customer satisfaction.
Place Pictures
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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