Diamond Girl Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Best PlaceJuice Reviews
Excelente atención de Yasmín siempre con una sonrisa me sentí en confianza al momento de comprar y de Tensha muy amable a pensar que yo no hablo inglés busco la formar de cómo comprender lo que necesitaba atendiéndome con paciencia el lugar tiene muchas cosas para el cabello y lugar súper genial y con buenos precios
Love the service here . Their Divine brand for clip ons is the best . Always receive warm welcome when entering and leaving . The only thing I wish is that they have a location closer to me.
I purchased a 3 pack hair for my daughter at the University location.I was told the price was 180 dollars. When I proceeded to the counter the manager gave a wink to the sales lady. He then started punching different prices and then told me each hair had its own price and the new price is 200 dollars. I know I was ripped off because of my ignorance of such hair and prices. SHAME on that manager and the sales girl with the black hair. I will never go back to that store.
if you want to get watched, constantly stared at, followed while picking out what you need ( “ dO yOu nEeD aNy hElP”)*insincerely * and made uncomfortable while shopping than come here :). not the first time nor second or third so my fault for still coming here for connivence. but next time ill drive the extra 1 mile to the new york beauty supply or beauty exchange supply store where it a more welcoming environment.
I’m a hairstylist at salon express on university and when I tell u I can depend on this hair store for my supplies also there service is the best very friendly environment, my clients can also gets what they need in that store in order for me to slay there hair, best beauty supply store I know
Whenever I come into this location the customer service is always superb! The owner is very pleasant and inviting!
The team of girls was welcoming and friendly. Never experienced that at a hair supply store before.
I’ve been coming to this store for a while now. The people, the environment, the products, and the quality of the products are really good. The variety with the wigs here is amazing. One thing I really like about them is that they always try to do their best at everything, having people around always to help with anything. If you’re looking for a certain product and come to this store they will always try to bring/order in the product which is really nice and convenient. I highly recommend coming to this store!
Quick Facts About Diamond Girl Beauty Supply
Diamond Girl Beauty Supply has several strengths based on the comments provided. Firstly, the store is commended for its excellent customer service. Customers mentioned the friendly and welcoming attitudes of the staff, particularly Yasmín and Tensha, who made them feel comfortable and helped them understand their needs. The presence of friendly and helpful staff creates a positive shopping experience and adds value to the service provided.
Another strength mentioned is the wide range of hair products available at Diamond Girl Beauty Supply. Customers expressed satisfaction with the variety of options for hair care, particularly for wigs. The store is praised for its extensive selection and the willingness of the staff to bring in specific products upon request. This demonstrates the store's commitment to meeting customer needs and preferences.
The Divine brand for clip-ons is also highlighted as a strength. Customers appreciate the quality of this brand and claim it is the best available at the beauty supply store. Having a high-quality and reliable product range can contribute to customer loyalty and satisfaction.
The store owner is also mentioned positively, with customers describing them as pleasant and inviting. This suggests that the owner has created a welcoming and comfortable atmosphere in the store, which resonates with customers. A friendly environment can enhance the overall shopping experience and make customers more likely to return.
Despite these strengths, there are some weaknesses mentioned in the comments. One customer shared a negative experience with pricing at the University location. They felt that they were ripped off by the manager and the salesperson due to their lack of understanding about hair and prices. This incident undermines trust and creates a negative perception of the store. It is essential for Diamond Girl Beauty Supply to ensure transparent and fair pricing to maintain customer loyalty and satisfaction.
Additionally, another customer expresses discomfort and dissatisfaction with the behavior of the staff. They claim to have been constantly watched, followed, and made uncomfortable during their shopping experience. This suggests a lack of professionalism and respect from the staff, which can negatively impact the store's reputation. It is crucial for Diamond Girl Beauty Supply to address these issues and ensure all customers feel welcome and comfortable while shopping.
In conclusion, Diamond Girl Beauty Supply has several strengths, including excellent customer service, a wide range of hair care products, a quality brand for clip-ons, and a welcoming atmosphere created by the store owner. However, there are also weaknesses, such as pricing inconsistencies and negative experiences with staff behavior. Addressing these weaknesses will be crucial for improving customer satisfaction and loyalty.
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