Di Stefano Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Offerings
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Coffee
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Organic dishes
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Vegetarian options
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Good for kids
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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Debit cards
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NFC mobile payments
Best PlaceJuice Reviews
Butter croissant stale and not crunchy. Barista specifically asked how I want my coffee temperature wise, I said HOT and it was like warm at best. Although the interior is aesthetic and some other food looked good, based on this experience, I will not return.
This little coffee, pastry and pizza shop is a great place for a meal or a little snack and a coffee. We had the cappuccino and the almond croissant, both of which were great. The service was also pleasant. I would recommend this place to everyone.
The shop is nice and clean however, I ordered chicken escalope but small chicken strips and bun is to thick for the small amount chicken inside more salad.
Service: i paid and sat down eat in after letting the lady know that I was eating in......once sat down the lady shouted I need to pay first....so I paid and sat down she later shouted to tell me to go and collect my tray....
Unprofessional.....
I was in the area for an appointment nearby and popped in for a coffee. Ended up coming back after my appointment for the cakes which tasted just as amazing as they looked. I got the tarte da nona and the ricotta and pear cake. The family loved them too. Highly recommended. I'm glad I don't live local otherwise I'd be very poor ????
Where to start!! The pizza was too good. Flavourful, generous portions and lovely customer service. To say we enjoyed our time would be an understatement it was wonderful! And to top things off, their gluten free cannolis were absolutely delicious. I’ll definitely be going back for more!
Delicious coffee, pastries and excellent service. This little coffee shop is super cute. I love it!
Really great coffee shop. The barista is always SO nice and clearly cares about making a coffee people enjoy. He always asks about your temperature preference (warm, hot, extra hot, etc) which I have never experienced in London before. Definitely recommend grabbing a coffee here if you're in the area.
Ate here last night. It is a very pretty restaurant, was exited for the food but unfortunately it was pretty disappointing. Food didn’t have much flavour but somehow managed to give me food poisoning. Woke up throwing up the entire morning. I called the restaurant to let them know, hopefully I could avoid someone else getting sick and the manager completely gaslighted me, he said that it was impossible for me to get food poisoning. Pizza is fine but don’t eat the cooked food.
Quick Facts About Di Stefano
Di Stefano place, a coffee, pastry, and pizza shop, has received mixed reviews based on the comments provided. In order to analyze its strengths and weaknesses, it is important to consider each comment individually and assess its implications for the overall experience of the establishment.
One comment mentions that the butter croissant was stale and not crunchy. This indicates a weakness in the quality of their pastries. Stale and unappealing pastries can significantly affect the overall dining experience and discourage customers from returning.
Another comment highlights the disappointment in the coffee's temperature. Despite the barista's inquiry about temperature preferences, the coffee served was lukewarm at best. This represents a weakness in the establishment's attention to detail and ability to meet customer preferences. Consistency and customer satisfaction should be a priority in any coffee shop or restaurant.
However, it is important to note that the interior is described as aesthetic and some other food items looked good. This suggests a strength in the ambiance and the presentation of certain dishes. The aesthetic appeal can attract customers and create a positive impression upon entering the establishment.
One customer has had a negative experience with the service. After paying and notifying the staff of their intention to eat in, they were publicly reprimanded for not collecting their tray. This clearly demonstrates a lack of professionalism and attentiveness towards customers, which negatively impacts the overall dining experience.
Another customer had a positive experience with the cakes, describing them as amazing and delicious. This positive feedback highlights a strength in the quality and taste of the cakes offered by Di Stefano place. It is worth noting that the customer also mentioned that their family loved the cakes, further highlighting their appeal.
Furthermore, a comment praises the pizza, mentioning that it was flavorful with generous portions. This signifies a strength in the pizza offerings of the establishment. Providing delicious and generously portioned food can attract customers and create a positive reputation for the business.
On a similar note, there is also a mention of gluten-free cannolis that were described as absolutely delicious. Catering to dietary restrictions and offering tasty alternatives is a strength in the business's ability to cater to a diverse client base.
Another positive comment emphasizes the excellent service and delicious coffee. This reflects a strength in the customer service and the quality of the coffee. The barista's attentive approach, asking about temperature preferences, is seen as a unique and positive aspect of the service provided.
However, there is also a negative comment regarding the food quality. The customer claims that the food lacked flavor and even resulted in food poisoning. The response from the manager when informed about this was dismissive and unhelpful. This highlights a significant weakness in the establishment's food safety protocols and customer service. Food poisoning is a serious issue and should never be dismissed or ignored by the management.
In summary, Di Stefano place has both strengths and weaknesses based on the provided comments. While there are positive aspects such as aesthetics, delicious cakes, tasty pizza, and excellent coffee, there are also weaknesses in the form of stale pastries, lukewarm coffee, and unsatisfactory food quality that can lead to food poisoning. Additionally, there are concerns about unprofessional behavior from staff and dismissive responses from management. These weaknesses should be addressed in order to maintain and improve the overall customer experience and reputation of the establishment.
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