Delux Nails and Spa Info
- 318 Lloyd Rd, Matawan, NJ 07747 United States of America
- +1 732-583-8858
- [email protected]
- +1 732-583-8858
- +1 732-583-8858
Best PlaceJuice Reviews
I highly recommend Delux Nails & Spa. My two sisters, mother, best friend, and I all receive gel fill-ins by Ty. He is the absolute best! Ty is so precise, kind, and really willing to ensure that all of his costumers are happy with their services. Delux Nails & Spa is about a 20 minute drive from my house, but it is so worth the drive! Our nails are always perfect.
My name is Raquel & just got my nails done today by Michael & he did an awesome beautiful job!! Wow just perfection! & the nail salon is really clean & nice :))
Let me tell you why you should avoid this place…because they are the rudest and meanest people you will ever encounter. As a customer paying for a service you would think you would be treated with human decency or even a smile but you are met with disdain and like you are a burden. The first time I came here they did a subpar job which before I left the salon I asked to be fixed which resulted in the man who did my nails to get very angry. I came back the next day and someone fixed it and since it’s closer to my house I came back today for a 12:30 appointment. I already felt the tension and was told they don’t put top coat over regular nail polish so I agreed to a gel top coat and Kathy became increasingly irate. She then made me look through the gel colors which I could only do with 2 hands due to a medical condition and neurodivergency and she was yelling at me that I needed to use one hand while I explained to her it wasn’t possible bc my brain couldn’t process it and she yelled “you taking up my time I have other customers” over and over again and laughing and talking about me in her language. Everyone in the salon was looking and I was crying and very embarrassed. Not one other employee or patron stopped to see what was going on. So I’m in my car crying after leaving with my nails half done. Avoid this place at all costs. They need to remember we are paying them for a service and they should be kind and professional.
Replying to Tiffany:
First, I was not complaining. I was just curious as to why my nails weren’t shiny. That’s a legitimate concern and not a complaint. I think as a business owner you need to be able to recognize the difference between a complaint and a concern. To be fair, you did fix it on the first occasion and I was satisfied and you did an excellent job hence the reason I returned. Second, I wasn’t late. Kathy was extremely rude and was rushing me and put me in a situation which left me anxious. Getting your nails done is supposed to be relaxing and the experience I had was quite the opposite. Other reviews have stated that Kathy is rude so this isn’t a first time occurrence. I always treat others with respect and kindness not only in my personal life but in my professional life as well. There is never ANY situation where it’s acceptable to shout at someone and make them cry. It is unacceptable to publicly humiliate a customer, rush them and then tell them “you are wasting my time” Your workers need to be trained on how to have patience because every customer has different needs. Kindness goes a long way. Your management is poor and your workers are rude, impatient and nasty. Your response is disingenuous. Best of luck to you!
Hi, my daughter and I used to be a loyal customers to this store from before when jasmin was the owner and now when Tiffany bought it and until today when my daughter went to do her nails for her birthday with her friends and they were so disrespectful with her, she called before she goes, took apt and went on time but after they start in her nails and took off the old color and start to fill, they told her the color she wants is not available, then she picked another one then they moved her to Michael (another employee) to keep working on her nails then he told her again the second and third color wasn’t available and they even couldn’t do the design she wants. The problem is they said all that in the middle of the process so she is kind of forced to finish nails there. Then when they put color she didn’t like, they start to be disrespectful and give her attitude and end up leaving after paying $31 for nothing and went another place to redo the whole thing and pay full price. Also the way Michael was dealing with her and her friends, yelling wasn’t acceptable.
I am way disappointed that after all these year they treat her like this. At the end they should have accommodate them since they are the place had no color they asked for.
This place was much better when Tiffany was working there. Sorry you lost group of customers for your attitude.
Everyone at the salon is so nice and does a great job. Tiffany does my nails perfectly every time. My nails have never lasted this long and looked so amazing! This salon should be your new go to!!
The absolute worst pedicure I’ve ever had. I have doubts she even had an aesthetician license. She works the front desk. I mean. Not even like a minute massage. Horrible job. I tipped her out of guilt. Will never go back. The first and last time I will go.
This is an amazing nail salon!! Been here for a while and it is my go to nail salon. Excellent customer service and very clean. Very much recommend.
My acrylic nails last me at least a month… I love this place, they are very clean and they always do an amazing job. My fav is Tai
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Place Pictures
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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Location
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