Crown Wigs & Beauty Supplies Info
- 1098 N Waterman Ave, San Bernardino, CA 92410 United States of America
- +1 909-381-5859
- [email protected]
- +1 909-381-5859
- +1 909-381-5859
Best PlaceJuice Reviews
Not a big fan of this place at ALL! I spent over $100 on extensions that were told to me to be "real hair" literally in mid-November of 2022. I have extensions that are over five years old that are in better condition than the so-called "new" extensions. You be the judge. Mind you, I take good care of my extensions; hence which explains the extensions to the right are still in good condition. I will never go to this place ever again! By the way, this picture was just taken this morning.
Amenities
Service options
-
In-store shopping
Health & safety
-
Staff wear masks
-
Staff get temperature checks
-
Safety dividers at checkout
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Quick visit
Payments
-
Debit cards
-
NFC mobile payments
-
Credit cards
Quick Facts About Crown Wigs & Beauty Supplies
Crown Wigs & Beauty Supplies has a mix of positive and negative comments, which provide insight into its strengths and weaknesses.
One of the strengths mentioned by multiple commenters is the extensive inventory of wigs and hairpieces. Customers appreciate the large selection and variety of options available for different hair types and needs. This suggests that Crown Wigs & Beauty Supplies has a strong product range, which is attractive for customers looking for a wide range of choices.
Another strength highlighted by customers is the quality of customer service. Several commenters praise the helpful and friendly staff, mentioning specific employees by name. This indicates that Crown Wigs & Beauty Supplies has a team that is knowledgeable, accommodating, and willing to assist customers. The positive experiences and interactions with the staff contribute to a positive shopping experience for customers.
Price is also mentioned as a strength of Crown Wigs & Beauty Supplies. Some commenters mention that the prices at the store are affordable and competitive. This suggests that the store offers good value for customers, making it an attractive option for those looking for hair products within a certain budget.
In terms of weaknesses, one common complaint is the quality of the products. One customer mentions that the extensions they purchased were not as advertised and were in worse condition than older extensions. This raises concerns about the accuracy of product descriptions and the overall quality control at Crown Wigs & Beauty Supplies. This negative experience could deter customers from returning to the store.
Another weakness mentioned is the behavior of the owner. One customer mentions that the owner was on edge and snapped at their aunt for fluffing a wig. This indicates poor customer service and suggests that the owner may display a lack of patience or professionalism. This negative interaction with the owner could create a negative impression of the store and discourage potential customers from visiting.
There is also a comment about a negative experience with certain staff members. A customer mentions being reprimanded by a staff member for not following instructions and being treated disrespectfully. This points to a lack of professionalism and customer service skills on the part of certain employees. Such negative experiences can create a negative atmosphere in the store and contribute to a poor overall experience for customers.
Overall, Crown Wigs & Beauty Supplies has strengths in its wide range of products, friendly customer service, and affordable prices. However, there are weaknesses in terms of product quality, the behavior of the owner, and certain staff members' behavior. These weaknesses can impact the overall customer experience and deter potential customers from returning to the store. It would be beneficial for Crown Wigs & Beauty Supplies to address these weaknesses and focus on improving product quality and maintaining professionalism throughout the store to enhance the overall customer experience.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there