Classic Nails In Fayetteville - Locations from All Over the World

Classic Nails In Fayetteville Info

Best PlaceJuice Reviews

This is not the same place I went to a few years ago. It's also not the same people. It's a lovely husband and wife that work here together. I came in and got my feet done. The husband was so sweet and really took his time. Loved my feet. The last time I came I felt like I got cheated out of my money but this time he was upfront about everything and made sure I was comfortable before doing anything. I'll be returning here at least once a month.

OPEN Reviews (16)

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Quick Facts About Classic Nails In Fayetteville

Strengths: 1. Excellent customer service: Multiple comments mention the husband and wife owners being kind, professional, and gentle. They take their time to ensure customer comfort and satisfaction. 2. Skilled nail technicians: Customers appreciate the quality of service they receive, with one person stating it was the best pedicure they ever experienced. This suggests that the nail technicians are skilled in their craft. 3. Peaceful atmosphere: The salon is described as having a calming and peaceful atmosphere, providing a relaxing experience for customers. 4. New management: The salon underwent a change in ownership, indicating the potential for improvements and fresh perspectives from the new management.

Weaknesses: 1. Inconsistent service in the past: One customer mentioned feeling cheated out of their money during a previous visit. This suggests that there may have been inconsistencies in service quality in the past. 2. Slow service: One reviewer mentioned the salon being slow and taking two hours to complete a simple pedicure. This can be seen as a weakness in terms of efficiency and time management. 3. Communication issues: One customer mentioned that the staff did not speak and only stared, making them feel uncomfortable. Additionally, another customer mentioned that the nail technician got upset when they did not want a specific pedicure. These instances indicate potential communication issues within the salon. 4. Pricing and price changes: One customer mentioned that the salon changed prices, which can lead to confusion and customer dissatisfaction. 5. Lack of attention to detail: A customer mentioned that their SNS nails were not properly finished, with excess coloring and uneven nails. This indicates a lack of attention to detail and quality control.

In conclusion, Classic Nails in Fayetteville seems to have a number of strengths, including excellent customer service, skilled nail technicians, a peaceful atmosphere, and a change in management. However, there are also several weaknesses, such as inconsistencies in service quality, slow service, communication issues, pricing concerns, and occasional lack of attention to detail.