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Cincy Nails

+1 513-731-0900
1846 E Seymour Ave, Cincinnati, OH 45237 United States of America
Open Today: 09:30 AM - 08:00 PM

Best PlaceJuice Reviews

I love Thuy! She ALWAYS give me a perfect manicure ???????? I've read comments about this nail salon and I've witnessed some people come in being rude off the drib! They get mad at the prices, mad at the service and sometimes skip out on the bill????????...and have nerves to come back weeks later..thinking that the workers don't remember you and your attitude! Some customers are loud and rude but get upset when a worker check them on their attitude ???? They let their kids run all over the place! I've NEVER had a problem with none of the workers here! Don't like the service...don't come back...it's that simple! Very pleasant and does a great job every time!????
OPEN Reviews (28)

Amenities

Accessibility
  • Wheelchair accessible entrance

Quick Facts About Cincy Nails

Cincy Nails is a nail salon that has received mixed reviews based on the comments provided. In order to evaluate its strengths and weaknesses, we will analyze the different aspects mentioned in the comments, focusing on customer service, professionalism, quality of work, pricing, and overall customer satisfaction.
One of the strengths highlighted in the comments is the skill and pleasant demeanor of Thuy, one of the nail technicians. She consistently provides a perfect manicure and has never caused any problems. This suggests that Thuy is an experienced and reliable member of the staff, which could be seen as a positive aspect of the salon.
Another strength mentioned is the ability to accommodate last-minute appointments. One customer mentioned needing her nails done for a wedding and the salon was able to fit her in, even though she was the last customer. This flexibility in scheduling could be seen as an advantage for customers with time constraints or unexpected events.
On the other hand, there are several weaknesses pointed out in the comments as well. One common complaint is about the rushed service. Some customers felt that the staff was rushing to finish the appointment and get them out of the salon. This rushed service can lead to dissatisfaction, as customers may feel that their needs and preferences are not being properly addressed.
Another weakness mentioned is the lack of professionalism from certain staff members. A customer mentioned that a nail technician insisted on using a color she did not want, disregarding her preferences. This lack of attention to customer requests can be seen as unprofessional and could lead to dissatisfaction among customers.
There are also complaints about the pricing and the inconsistency in prices. One customer mentioned that the staff would give their own prices, different from what is stated on the price chart. This inconsistency in pricing can create confusion and distrust among customers. Additionally, this customer also mentioned that the quality of the nail polish was subpar, implying that the salon might not use high-quality products.
Another significant weakness highlighted in the comments is poor customer service and a lack of professionalism from certain staff members. Complaints about the main lady, referred to as Tweet, suggest that she is rude, unprofessional, and rushes through appointments. Similarly, the male staff member is described as argumentative, unprofessional, and having a language barrier. These behaviors can create a negative atmosphere for customers and discourage them from returning to the salon.
Overall, based on the comments, the strengths of Cincy Nails include skilled technicians like Thuy and the ability to accommodate last-minute appointments. However, the weaknesses include rushed service, unprofessional behavior from certain staff members, inconsistencies in pricing, and poor customer service. These negative aspects can lead to customer dissatisfaction and potential loss of business.


Today

Opening Hours

Monday 09:30 AM - 08:00 PM
Tuesday 09:30 AM - 08:00 PM
Wednesday 09:30 AM - 08:00 PM
Thursday 09:30 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:30 AM - 08:00 PM
Sunday Closed

How to go there

Location