Cafe Roma Info
Amenities
Service options
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Coffee
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Healthy options
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Wine
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Best PlaceJuice Reviews
In for breakfast with my husband and two kids, on arrival I noticed how beautiful the restaurant is, open plan and very inviting, instantly wanted to come back for dinner! We were seated and ordered drinks straight away, all staff were friendly and attentive. We ordered and all food was cooked beautifully, for us the biggest positive was that we had a small issue with our order when something came out and was wrong, however this was sorted by the staff then furthermore the owner was gracious enough to pop over and explain. Overall a beautiful breakfast and we will absolutely be back for dinner! Kids loved the porridge & berries.
Great place. 1st time in & lovely atmosphere. Staff super brilliant & understanding with our young kids. Great food. Will be back.
Was disappointed my friend and I went in at 11am I was looking forward to having salmon hollandaise but the egg was cold and the hollandaise sauce was cold couldn't eat the second one the staff were lovely didn't leave a tip for that reason. Egg should have been soft boiled. Was so looking forward to seeing the new cafe Roma. I did say to the waitress I couldn't eat the second egg she did apologise but I didn't get any discount. What a pity I love to support local business.
Great food, great staff, a real bonus to Clarkston. Kids menu is excellent too.
Really friendly staff, lovely food & plenty of choice & a community feel ???? I got the bruschetta + mozzarella at my most recent visit - delish????????
Lovely food, great atmosphere.
Very nice place for lunch great choices very comfortable
Refit looks great! Excellent service as usual, great food
Quick Facts About Cafe Roma
Strengths:
1. Beautiful restaurant with an open plan and inviting atmosphere.
2. Staff are friendly, attentive, and understanding, especially with young children.
3. Food is cooked beautifully and there is a great variety of choices on the menu.
4. The staff and owner are responsive to any issues with orders and are willing to rectify them.
5. The breakfast options, including the porridge and berries, are enjoyed by kids.
6. The staff provide excellent service consistently.
7. The community feels of the place creates a welcoming atmosphere.
8. The refit of the restaurant has improved the overall appearance.
Weaknesses:
1. One customer had a disappointing experience with the salmon hollandaise, as the egg and hollandaise sauce were cold.
2. The customer did not receive a discount or any compensation for their dissatisfaction.
3. The customer did not leave a tip due to the issue with the meal, suggesting that they were not completely satisfied.
4. The customer expressed disappointment that they were unable to fully enjoy the experience they were looking forward to at the new Cafe Roma.
5. It is not mentioned whether the issue with the cold egg and hollandaise sauce was resolved or if a new meal was provided to the customer.
6. It is not clear if the issue with the cold egg and hollandaise sauce was a one-time occurrence or a consistent problem at the restaurant.
7. It is not specified if the extensive choices on the menu include options for different dietary restrictions or preferences.
8. While the comments mention great atmosphere and service, there is no specific mention of the quality or taste of the food.
Overall, Cafe Roma has several strengths, including a beautiful restaurant, attentive staff, and delicious food. The staff are responsive to any issues that arise, and the owner even personally addresses the customers' concerns. The breakfast options are enjoyed by kids, suggesting a family-friendly atmosphere. The community feel and excellent service contribute to the overall positive experience. However, there are a few weaknesses to note. One customer had a disappointing experience with a cold egg and hollandaise sauce, and though the staff apologized, no discount or compensation was offered. It is also unclear if this issue was a one-time occurrence or an ongoing problem. Additionally, while the comments mention great atmosphere and service, there is no specific mention of the quality or taste of the food. Despite these weaknesses, the overall impression of Cafe Roma appears positive, with customers expressing their intention to return and support the local business.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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