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C a Nails

+1 804-706-6108
12540 Jefferson Davis Hwy #500, Chester, VA 23831 United States of America
Open Today: 09:30 AM - 08:00 PM

Amenities

Best PlaceJuice Reviews

I have been coming here for years; ANN was the absolute best. Sadly, ANN no longer works there and someone else did my Pedicure and Dip Nails. Complete DISASTER ‼‼‼‼‼‼‼‼ Pictures of my Nails after 2 DAYS. I have NEVER had a issue with my nails when ANN did them. I will NOT BE RETURNING ‼‼‼‼‼
This is a well established Nail Salon which happens to be very professional in both services and the highest quality of products. My rating for “C a Nails” is definitely an A+ or 5 star recommendation.
I was in the area and needed to get my nails done for a wedding. The staff was nice but the issue happened after I left the shop. I got shellac on my nails and 5 hours later while I am at the wedding the whole gel polish comes off my nail. The next morning my nails began to chip. I probably will not go here again. I have never had any issues with shellac until now.
Kind staff! Promptly seated and nails done within a good timeframe! The young man that did my nails was very honest about what needed to be done in order for my nails to look good. I appreciated the honesty and him doing my nails and not a lot of talking. I will be going back!
Owner is very rude. They do not accept walk ins nor have good customer service. Went across the street to California nails where every staff member made me feel welcomed & comfortable.
Love the folks at this nail spa. Their pedicures are the best and I am always happy with my nails.
This place is absolutely awesome! Hahn does my nails and they are absolutely gorgeous EVERY TIME! I ordered a glitter ombre this time and like always is beautiful. The atmosphere of the salon is calm and generally relaxing. The service is great, you can walk in or have a appointment. I personally would recommend having a appointment though.
I love this place. The owner and his nephew Ken are EXTREMELY professional and courteous, as well as everyone else there. You can tell they care. First off, I haven’t been there in probably 8 months and they remembered me and things about me, including my nail preferences. Secondly, I left my mask at home and called to let them know I was searching for a place to buy one and didn’t want to be late and they provided me with a mask! I know supplies cost $ and are short so it was appreciated. It is clean and welcoming and the final product is always beautiful. Thank you CA nails!

Quick Facts About C a Nails

Strengths:
1. Professionalism: Multiple comments mention the professionalism of the staff at C a Nails. They are described as professional in both services and the use of high-quality products. This is a strong point as it indicates that the salon takes its work seriously and strives to provide a high standard of service.
2. Skillful Staff: Several customers mention the expertise of specific nail technicians, such as Ann and Hahn. This indicates that the salon employs skilled professionals who can deliver exceptional results. Having skilled staff members is vital in maintaining customer satisfaction and loyalty.
3. Good Speed of Service: One customer mentions that their nails were done in a good timeframe. Efficient service is crucial for busy customers who may not have a lot of time to spend at the salon. Being able to complete services promptly can contribute to a positive customer experience.
4. Kind and Honest Staff: The staff at C a Nails are described as kind and honest. This creates a welcoming and trustful atmosphere for customers. Honesty is also valuable as it ensures that customers know what to expect and can make informed decisions about their nail care.
5. Attention to Detail: One customer notes that the salon remembered their preferences and details about them, even after an extended period of not visiting. This attention to detail shows a level of customer care and personalized service that can contribute to a positive experience.
Weaknesses:
1. Inconsistent Quality: One customer mentions that their nails were a complete disaster after someone other than their preferred technician did their nails. This indicates that there may be inconsistencies in the quality of service provided by different staff members. Inconsistencies in quality can undermine the salon's reputation and lead to negative customer experiences.
2. Issues with Shellac Polish: One customer experienced issues with their shellac polish coming off shortly after getting their nails done. This suggests that there may be issues with the products used or the application technique. Nail salons rely heavily on the quality and longevity of their products, so experiencing issues with one of the most popular services (shellac) can be a significant drawback.
3. Rude Owner and Poor Customer Service: One customer mentions that the owner of the salon is rude and that the salon lacks good customer service. This is a significant weakness as customer service plays a crucial role in attracting and retaining customers. Rude behavior and poor customer service can drive customers away and damage the salon's reputation.
4. Lack of Walk-In Availability: One customer mentions that the salon does not accept walk-ins. While having appointments can help with managing time and resources, not accepting walk-ins may limit the salon's potential customer base. Some customers may prefer the flexibility and convenience of being able to walk in for a service without prior planning or scheduling.
In conclusion, C a Nails has several strengths, including professionalism, skilled staff, and attention to detail. However, there are also weaknesses, such as inconsistent quality, issues with shellac polish, rude owner, poor customer service, and lack of walk-in availability. Addressing these weaknesses can help the salon improve and attract more customers.


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Today

Opening Hours

Monday 09:30 AM - 08:00 PM
Tuesday 09:30 AM - 08:00 PM
Wednesday 09:30 AM - 08:00 PM
Thursday 09:30 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:30 AM - 08:00 PM
Sunday Closed

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