Brow & Lash Hub Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Payments
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Debit cards
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Credit cards
Best PlaceJuice Reviews
I usually love this place and one of the older ladies that does my eyebrow threading. However i had a new woman today and i am absolutely devastated. She ruined my eyebrows. They are razor thin now with no shape. I want to cry. Will never go back.
Faiza is the best and never fails! Look a good eyebrow threading and tint from her
I been to this place several time after I moved in to portage, Kalamazoo . The experience of getting services here is always marvelous.
Faiza not only beautify once personality but also put soul to the skin every time I have had facials done.
I highly recommend this place on and on.
Mahi’s henna technique is breathtaking too.
I will pen down 1000s of awesome experiences but the miracle can never fade away.
Believe in Faiza n her employees services and keep visiting her . ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Fiaza is the best!!!! You have to have her do your brows or lashes!!!! Slayer!!!????????❤????
Best place in world to get your eyebrows done in Kalamazoo.
Strongly recommend visiting to Brow and Lash in Portage. Though all technicians in this salon are master in their work but having Faiza is a feather in the cap. Her professional attitude and client handling skills are admiring.
You certainly have to wait for a while if you want services from her but that’s worth it!! It’s like - wait to get best out of all.
Try false eyelashes, she will doll you up ????
Mahi I think was her name, shs is very professional, did an excellent job even before explaining, she new what I needed and the look of my eye brows. She transformed them within minutes. Thank you, you have gained a new regular costumer. Am a happy costumer, it’s more than a 5 star.
I absolutely love Faiza. I've been a customer since she worked at a franchise in the mall years ago. Her work is above all else in the area. She does my Brazilian wax, lashes, eyebrow threading and tint, as well as my henna tattoos. She's the best and price are reasonable. I can't see myself going anywhere else!
Quick Facts About Brow & Lash Hub
Brow & Lash Hub has received mostly positive reviews from customers, with praises for certain technicians, particularly Faiza. However, there is one negative comment from a customer who had a negative experience with a new technician. Based on the comments, the strengths and weaknesses of Brow & Lash Hub can be analyzed as follows.
Strengths:
1. Faiza's skills: Many customers have specifically mentioned Faiza as a highly skilled technician who consistently delivers excellent results. Customers appreciate her expertise in eyebrow threading, tinting, henna tattoos, and other services. This highlights the skill level of the technicians at Brow & Lash Hub, specifically Faiza.
2. Positive experiences: Multiple customers have shared positive experiences and expressed their satisfaction with the services provided at Brow & Lash Hub. They mention being repeat customers and recommend the place to others. These positive experiences indicate consistent quality service.
3. Professionalism: The comments mention the professional attitude and client handling skills of the technicians at Brow & Lash Hub. This indicates a professional and pleasant atmosphere for customers.
4. Variety of services: Brow & Lash Hub offers a range of services, including eyebrow threading, tinting, henna tattoos, false eyelashes, Brazilian wax, and more. This variety allows customers to have multiple beauty services done at one place, making it convenient for them.
5. Reasonable prices: One customer specifically mentions that the prices at Brow & Lash Hub are reasonable. Affordable pricing can be a strength for attracting more customers and building loyalty.
Weaknesses:
1. Inconsistent experience: One customer had a negative experience with a new technician who ruined their eyebrows. This suggests that there might be inconsistency in the quality of service provided by different technicians at Brow & Lash Hub. This inconsistency can be a weakness as it may affect customer trust and loyalty.
2. Wait time: One comment mentions that customers may have to wait for a while if they want services from Faiza. While this indicates high demand for her services, it can also be seen as a weakness as long wait times may inconvenience some customers.
Based on the comments, Brow & Lash Hub seems to have several strengths, including skilled technicians, positive customer experiences, professionalism, a variety of services, and reasonable prices. However, there appear to be some weaknesses, such as inconsistency in service quality and potential wait times due to high demand for specific technicians.
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