Bong Thai (Punch Bowl Pub) Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeaway
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Dine-in
Offerings
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Alcohol
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Beer
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Food
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Food at bar
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Spirits
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Best PlaceJuice Reviews
Lovely pub/restaurant. Friendly atmosphere and staff. Delicious Thai cuisine. Perfect portion sizing. Not too spicy or sweet though additional spice level can be arranged. Music not loud. Adequate carparking facilities. Easy access.
A lovely simple Thai restaurant. Nothing fancy. Just good Thai food. Simple ordering system. Choose a style of meal like stir-fry or thai-pad, then select a protein which can be something like vegetables or chicken or beef or pork or squid or fish mixed seafood. You can add extras like a fried egg.
Super cheap, good food.
Food is great, however customer services could be better, we sat there and we feel like we not welcome in that place no hi or hello. but again it was very good meal we did enjoy.just wondered if they have new chef? the meal taste different done the last we ordered takeaway.
Great Thai food and very attentive staff. The restaurant/pub is lively. Pad Thai and grilled beef are highly recommended
Food is excellent, thai restaurant in one side of traditional pub, friendly atmosphere, nice old building but the food is the main thing. Always leaves you wanting more, unless you go for the set menu, which is great value and a super selection of dishes. I'm already looking forward to going again.
Pints tasted a bit weird, ordered some food, everything was pretty average which was a shame. Ate it all to be fair but even the chips weren't great. The ladies working in the restaurant area are all super friendly and willing to accommodate any dietary needs.
Delicious, very reasonably priced food. I’ve read reviews that criticise the ‘lack of ambience’. Its a pub. A locals pub at that. The barman is as grouchy as a grizzly bear. But the food is fabulous, the lady that looks after the restaurant side is delightful and its cheap. So if you want silver service, an extensive wine list and are prepared to pay 3 or 4 times the price for such pretensions, go somewhere else. If its good food and great value you want, look no further.
I've been going here for quite a few years, the food has consistently been great quality, the price is also excellent, cheap compared to other establishments I've been too , the staff are always friendly and just gets better when you return and they recognise you , I can't say enough good things about them and there food , they also have a food stall every Friday and Saturday in Staines serving the same quality food with the same great smiles, Jenny really cares about the food served and her customer's
Quick Facts About Bong Thai (Punch Bowl Pub)
strengths:
1. Lovely pub/restaurant: The atmosphere of the pub/restaurant is described as lovely, indicating a comfortable and pleasant environment for customers.
2. Friendly atmosphere and staff: The staff are praised for being friendly, creating a welcoming and enjoyable atmosphere for diners.
3. Delicious Thai cuisine: The food is consistently described as great quality and delicious, highlighting the strength of the Thai cuisine served at Bong Thai.
4. Perfect portion sizing: The portion sizes are deemed to be perfect, suggesting that customers are satisfied with the amount of food they receive.
5. Not too spicy or sweet: The spiciness and sweetness of the dishes are balanced, catering to a wide range of preferences. The ability to adjust the spice level is also mentioned as a positive feature.
6. Adequate carparking facilities: The pub/restaurant provides adequate carparking facilities, making it convenient for customers to visit.
7. Easy access: The ease of accessibility to the pub/restaurant is mentioned as a positive aspect, enabling customers to easily reach the establishment.
weaknesses:
1. Customer service could be better: One comment mentions that the customer service could be improved, as they felt unwelcome due to a lack of greeting. This indicates a potential weakness in the staff's interaction with customers.
2. Inconsistent taste: There is a comment suggesting that the taste of the food can vary, questioning if there is a new chef. Inconsistency in taste may affect the overall dining experience.
3. Pints tasted weird: One reviewer found the taste of the pints to be unusual, indicating a potential issue with the quality of the drinks served.
4. Average food: Another comment mentions that the food was average, with even the chips not being great. This suggests that the overall quality of the food may not always meet expectations.
5. Lack of ambience: Some reviews criticize the lack of ambience in the pub. While it is described as a locals pub, this aspect may deter customers seeking a more vibrant or atmospheric dining experience.
6. Grouchy barman: The behavior of the barman is mentioned as grouchy, which may impact the overall customer experience and perception of the service.
In conclusion, Bong Thai (Punch Bowl Pub) has several strengths, including a lovely pub/restaurant, friendly atmosphere and staff, delicious Thai cuisine, perfect portion sizing, balanced spiciness, adequate carparking facilities, and easy access. However, there are some weaknesses as well, such as inconsistent customer service, inconsistent taste, weird-tasting pints, average food, lack of ambience, and a grouchy barman. These weaknesses may need to be addressed in order to further improve the overall customer experience at the establishment.
Place Pictures
Today
Opening Hours
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| Tuesday | - |
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| Friday | - |
| Saturday | - |
| Sunday | Closed |
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