Bella-Michelle Salon Info
- 7655 SE 126th Pl, Belleview, FL 34420 United States of America
- +1 352-307-9757
- [email protected]
- +1 352-307-9757
- +1 352-307-9757
Best PlaceJuice Reviews
I have been going to this salon for over a year. Everyone has always been so nice. I went and was supposed to get a perm from Ivana. Something wasn’t right when I left. My hair was wet so I had no clue how bad it was until it dried. My hair was fried. I had to go to another salon for treatment and have my hair cut. It’s going to take a lot of money, time, & stress to get my hair back. I called and demanded a refund $250 perm $50 tip and for the owner to call me. I waited until the end of business today to post this review. My phone never rang and I was not refunded.
Amenities
From the business
-
Identifies as Black-owned
-
Identifies as veteran-owned
-
Identifies as women-owned
Health & safety
-
Mask required
-
Temperature check required
-
Staff wear masks
-
Staff get temperature checks
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Amenities
-
Restroom
Crowd
-
LGBTQ+ friendly
-
Transgender safespace
Planning
-
Appointment required
-
Appointments recommended
Payments
-
Debit cards
-
Credit cards
Quick Facts About Bella-Michelle Salon
Strengths:
1. Friendly and welcoming staff: Many customers mentioned that the staff at Bella-Michelle Salon are friendly, making them feel comfortable and welcomed. This creates a positive and inviting atmosphere for customers.
2. Skilled stylists: Some customers mentioned that their stylists, such as Lea and Shavellynee, did an excellent job with their haircuts and highlights. This indicates that the salon has skilled stylists who can deliver high-quality results.
3. Clean and beautiful salon: Multiple customers mentioned that the salon is clean and beautiful. A clean salon is essential for creating a hygienic and comfortable environment for customers.
4. Personalized service: Customers appreciated that their stylists took the time to understand their needs and preferences. Shaniqua, in particular, was mentioned for her professionalism and taking the time to educate customers on the products and techniques used.
5. Commitment and dedication: Angela, one of the stylists, was highlighted by a customer for her commitment and dedication to providing excellent service. The customer mentioned that Angela went above and beyond to ensure their hair was well taken care of.
Weaknesses:
1. Lack of communication and professionalism: Multiple customers mentioned instances where they experienced poor communication and lack of professionalism. One customer's daughter's appointment was canceled last minute without prior notice, causing inconvenience and disappointment. Another customer mentioned that their stylist, Ivana, rushed the service and did not provide satisfactory results.
2. Inexperienced with Black women's hair: One customer mentioned that the stylist who attempted a silk press on their daughter's natural hair did not have enough experience with Black women's hair. This suggests that the salon may have a lack of expertise in dealing with specific hair types.
3. Greed and dishonesty: A customer mentioned that they had a negative experience with Salon/Ivana, describing them as greedy and dishonest. This complaint raises concerns about the salon's ethical practices and customer service.
4. Overcharging: Multiple customers mentioned that they were charged significantly more for the same service compared to their previous visits. This inconsistency in pricing raises questions about the fairness and transparency of the salon's pricing policies.
5. Unresponsive management: A customer mentioned that they reached out to the salon's management regarding their concerns but did not receive a response for several days. This lack of responsiveness from management can negatively impact customer satisfaction and trust in the salon's management team.
In conclusion, Bella-Michelle Salon has strengths in terms of friendly staff, skilled stylists, a clean salon, personalized service, and commitment to customer satisfaction. However, there are weaknesses in terms of communication, professionalism, expertise in dealing with specific hair types, ethical practices, pricing consistency, and management responsiveness. These weaknesses should be addressed and improved in order to provide a better overall salon experience for customers.
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | - |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | Closed |
How to go there
Location
Places