Bambu - Authentic Canton cuisine Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Dining options
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Lunch
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Dinner
Atmosphere
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Casual
Best PlaceJuice Reviews
Noch nie so eine unfreundliche Bedienung gesehen (es war die Frau)
Das war wirklich so unverschämmt
Absolutely awful. £8 with a can of Pepsi for a few bits of greasy thickly battered chicken on top of a pile of rice with a bit of Kung po sauce chucked on. Served in a kebab House styrofoam burger box. I thought I was going to get a bento type lunchbox. The service was downright rude and they were not impressed that I used contactless to pay. I really wished I'd gone somewhere else. Totally ripped off. AVOID!!
Saw alot negative reviews before I went to this restaurant but it turned out everything is great actually. The owner is a lovely couple from hongkong, they are polite and friendly. And the food is amazing especially 卤肉饭!!! Anyway a good place in Bournemouth if u wanna try Cantonese food. Btw Bournemouth is so amazing compared with Southampton! The beautiful beach, blue water and friendly ppl here, I'll definitely come back again in summer!
3 of the 4 things we ordered were rank.
Tiny amount of chicken in chicken balls
The £10 duck was burnt and 80% fat
Sweet and sour was mingin aswell. Worst Chinese I've ever had
Absolutely authentic and delicious Cantonese food - comfort those who miss cuisines from their hometown. Highly recommended! ????
Tried the lunch box deal for £6.50. Was a very small box of mainly rice. The wok had not been cleaned, as there were a lot of black dots in the food. The customer service was not very welcoming.
Worst food I’ve had, no flavour, small proportion for the price like u could have gotten so much more somewhere else for the price. Bad customer service as well. I would not recommend anyone ordering this if they wanna live past the age of 20.
Excellent and authentic Hong Kong styled restaurant in Bournemouth with the most friendly couple serving you ☺️
Quick Facts About Bambu - Authentic Canton cuisine
Strengths:
1. Authentic Cantonese cuisine: Many customers praised Bambu for serving authentic Cantonese food that reminded them of their hometown. This indicates that the restaurant has a good understanding of traditional Cantonese flavors and cooking techniques, which can attract customers looking for an authentic dining experience.
2. Friendly owners: Several comments mentioned that the owners of Bambu, who are a couple from Hong Kong, were polite and friendly. This suggests that the restaurant has a welcoming and warm atmosphere, which can enhance the overall dining experience for customers.
3. Positive ambiance: One comment mentioned that Bournemouth, where the restaurant is located, has a beautiful beach, blue water, and friendly people. This can contribute to a positive ambiance and make Bambu an appealing place to dine, especially during the summer months.
4. Affordable lunch box deal: Despite some negative reviews, one customer mentioned that they tried the lunch box deal for £6.50. While they found the portion size small, the affordable price can be seen as a strength for those looking for a budget-friendly option.
Weaknesses:
1. Unfriendly and rude service: One customer commented on the unfriendly and unprofessional behavior of the female staff. This suggests that the restaurant may have issues with their customer service, which can leave a negative impression on customers and discourage them from returning.
2. Overpriced and poor value for money: A few comments mentioned that they felt ripped off by the high prices for the quality and quantity of the food. Some customers stated that the portions were small and lacked flavor, considering the price they paid. This indicates that Bambu may need to reassess their pricing strategy to provide better value for money to their customers.
3. Inconsistent food quality: Several comments mentioned that the food they ordered was of poor quality. Complaints included burnt and fatty duck, tasteless sweet and sour dishes, and tiny portions of chicken. Inconsistency in food quality can be a significant weakness for a restaurant, as it can erode customer trust and satisfaction.
4. Lack of cleanliness: One comment mentioned that the wok used for the lunch box deal was not clean, as there were black dots in the food. This points to issues with cleanliness and food hygiene, which can be a major deterrent for customers who prioritize cleanliness and safety when dining out.
Overall, while Bambu has strengths in terms of authentic cuisine and friendly owners, it needs to address weaknesses related to customer service, food quality, value for money, and cleanliness to improve the dining experience and attract more customers.
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