Aroma Info
Amenities
Service options
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Drive-through
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Free water refills
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Spirits
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Wine
Dining options
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Breakfast
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Lunch
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Dessert
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Seating
Amenities
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Bar on site
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Good for kids
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best PlaceJuice Reviews
Lovely cosy place, lovely staff and drinks
I ate a pot of Overnight Oats from here today. It brought me so much joy. It was delicious. The espresso was lovely too
Great coffee and friendly staff! The power points saved me when I had low power on my phone too.
We are blessed with a array of amazing coffee in Norwich, within that Aroma stands apart. A true indie with fantastic coffee, well worth a visit and if the weather is nice explore the cathedral!
Some of the best coffee I've had, such a great little place.
Fabulous little place. Quirky sense of humour. Lovely coffee.
The very example of a perfect coffee house. Best I’ve ever visited anywhere in the world. Top marks for style and atmosphere, top marks for taste in coffee and treats. Top marks for customer service. I will never stop recommending this place to friends and family. I can’t give them more than five stars which is a shame so instead I included the cafe in a novella series as the safe zone for all sorts to come and hangout. Honestly, the very best place and an incredible achievement from all those involved in it. Friends from Aroma last!
A lovely styled, great quality cafe. A selection of fresh baked treats and a decent seating area with WiFi upstairs when you need to get out of the rain.
Quick Facts About Aroma
Aroma place is a beloved coffee shop in Norwich, known for its cozy atmosphere, friendly staff, and delicious drinks. The comments left by customers highlight its strengths and contribute to its positive reputation. However, as with any business, there may be some weaknesses that can be gleaned from these comments as well.
Strengths:
1. Lovely Cosy Atmosphere: Multiple comments mention the cozy atmosphere of Aroma place, indicating that it provides a comfortable and inviting space for customers. This is a significant strength as it ensures that customers feel welcome and encourages them to stay longer, potentially increasing sales.
2. Lovely Staff: The friendliness of the staff is noted in several comments, which is another strength of Aroma place. Friendly staff can greatly enhance the overall customer experience and create a positive impression of the establishment.
3. Delicious Drinks: The majority of comments mention how delicious the drinks at Aroma place are. This indicates that they prioritize quality and taste, which is essential for a coffee shop to succeed. It also implies that they have a skilled barista or team of baristas who can consistently deliver high-quality beverages.
4. Great Coffee: Many comments specifically mention the quality of the coffee at Aroma place, with some customers even claiming it is the best they have ever had. This is a significant strength as it suggests that Aroma place has mastered the art of coffee-making, making it a go-to destination for coffee enthusiasts.
5. Power Points: One comment highlights the availability of power points, indicating that Aroma place caters to the needs of customers who may require charging their electronic devices. This reflects a consideration for customer convenience, which can contribute to customer satisfaction and loyalty.
6. Quirky Sense of Humor: A comment mentions Aroma place's quirky sense of humor. This suggests that the coffee shop has a unique personality, which can help it stand out in a crowded market. Quirkiness can also attract a specific kind of customer who appreciates such humor, creating a loyal customer base.
7. Selection of Fresh Baked Treats: A positive comment mentions Aroma place's selection of fresh baked treats. This indicates that they offer more than just coffee, providing customers with additional options for indulgence. This can be a strength as it expands their target market and appeals to customers with different preferences.
8. Decent Seating Area with WiFi: The presence of a decent seating area and WiFi upstairs, as mentioned in a comment, contributes to the convenience of Aroma place. It suggests that they cater to customers who may want to work or study in the coffee shop, creating an additional revenue stream.
Weaknesses:
While the comments overwhelmingly focus on the strengths of Aroma place, there are a few potential weaknesses that can be inferred from the comments:
1. Limited Size: Although not explicitly mentioned, the fact that Aroma place is described as a "little place" in one comment implies that it may have limited seating capacity. This can be a drawback if the coffee shop often gets crowded, potentially leading to customers having to wait or even leaving due to lack of seating.
2. Weather Dependency: Another comment suggests that customers should explore the nearby cathedral if the weather is nice. This implies that Aroma place may not have outdoor seating or a suitable outdoor space for customers to enjoy during unfavorable weather conditions. This could limit their potential customer base during certain times of the year.
In conclusion, Aroma place is a coffee shop in Norwich with several notable strengths. Its lovely and cozy atmosphere, friendly staff, delicious drinks, great coffee, and customer-oriented features like power points and WiFi contribute to its strong reputation. The positive comments from customers highlight these strengths and indicate that Aroma place is a standout option in the city's coffee scene. However, it is important to consider potential weaknesses, such as limited size and weather dependency, which may impact the overall customer experience. By addressing these weaknesses, Aroma place can further enhance its strengths and continue to thrive in the competitive coffee industry.
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