Aria Nails and Spa Info
Best PlaceJuice Reviews
Rose did my nails today for the 2nd time. She is really sweet and she does her best at giving me what I ask for in nail designs request. I usually see Kim who also is very kind and is really great with nail art. I get my eyebrows waxed from another lady. This place is very busy no matter what time you go. Keep in mind it’s best to make a reservation and have time to spar so nobody feels rushed and I promise you will receive the best customer service. If you go in without an appointment it’s normal to wait at least a hour because they are in high demand, like I said have time to spare so everyone can enjoy themselves. I also believe in making a habit to tip well because you are paying someone else to do a service for you.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Quick Facts About Aria Nails and Spa
Aria Nails and Spa place has both strengths and weaknesses, as indicated by the comments provided. In this analysis, we will explore these strengths and weaknesses to gain a comprehensive understanding of the business.
One of the primary strengths of Aria Nails and Spa place is the quality of their service. Multiple customers mention that the staff, such as Rose and Kim, are skilled and attentive to their requests. They specifically mention that the nail artists are great at nail art and strive to give customers what they ask for. Their ability to provide high-quality service contributes to positive customer experiences and satisfaction.
Another strength of the business is their popularity and demand. Customers comment that the place is always busy, regardless of the time of day. This can be seen as a positive sign, as it indicates that the business is well-known and attracts a large customer base. Additionally, the customers suggest making reservations to avoid long waiting times, which implies that Aria Nails and Spa place is in high demand due to their reputation for providing excellent service.
Furthermore, the positive comments also mention the cleanliness of the establishment. Customers highlight that the place is clean and well-maintained. This is an essential strength for a salon/spa business, as it contributes to the overall customer experience and ensures a hygienic environment.
However, there are also weaknesses that can be identified from the comments. One significant weakness is the inconsistency in the quality of service. One customer mentioned that while they usually love going to Aria Nails and Spa, their recent experience with Mr. Paul was disappointing. The customer experienced multiple flaws in their gel nails, including crooked nails and clumps of acrylic. This inconsistency raises concerns about the overall quality control within the business.
Another weakness mentioned in the comments is an unfair pricing scale and lack of clarity regarding services. One customer expressed frustration at not having an accurate price breakdown and questioned the lack of a price list. This suggests that Aria Nails and Spa may not have clear and transparent pricing practices, which can lead to confusion and dissatisfaction among customers. Similarly, another customer felt disrespected when inquiring about services and was asked to leave the establishment, indicating a lack of professionalism and effective communication.
Additionally, there are complaints regarding the durability of the nails. Some customers mention that their nails broke or chipped within a short time, even though they were being gentle with them. This suggests a potential weakness in the application or quality of the products used, as nails should ideally last for a reasonable amount of time.
Lastly, customer service appears to be a weakness in some instances. There are comments highlighting poor customer service experiences, such as being ignored on Facebook when trying to make an appointment or being treated poorly as a walk-in customer. These incidents demonstrate a lack of attentiveness and professionalism on the part of the staff, which can negatively impact the overall customer experience.
In conclusion, Aria Nails and Spa place has several strengths, including skilled staff, popularity, and cleanliness. However, there are also weaknesses, such as inconsistencies in service quality, unclear pricing, durability issues with nails, and occasional poor customer service. Addressing these weaknesses and maintaining their strengths will be crucial for the business to continue attracting and retaining customers.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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