Arena - Locations from All Over the World

Arena Info

Best PlaceJuice Reviews

A little hidden gem. Very nice cafe with great desserts on offer and very good coffee.

Seems unassuming but is lovely inside with nice outdoor seating too.

The desserts are awesome, with a really nice mix. Coffee also was excellent, strong.

Would recommend.

OPEN Reviews (29)

Amenities

Service options

Outdoor seating
Takeaway
Dine-in

Highlights

Great tea selection

Accessibility

Wheelchair-accessible entrance

Offerings

Coffee

Dining options

Breakfast
Lunch
Dessert

Amenities

Good for kids
Toilets

Atmosphere

Casual

Crowd

Groups

Payments

NFC mobile payments

Quick Facts About Arena

Arena Place, based on the comments provided, has several strengths that contribute to its positive reputation as a cafe. These strengths include a hidden gem quality, great desserts, good coffee, nice interior and outdoor seating, efficient and friendly staff, efficient good quality food, a decent breakfast menu with a range of options, a varied menu with plenty of choice, and affordable prices.

One of the main strengths highlighted in the comments is the hidden gem quality of Arena Place. This suggests that the cafe may not be well known or easily visible from the outside, but once inside, customers are pleasantly surprised by the quality of the experience. This sense of discovery and exclusivity can be a strong draw for customers looking for unique dining experiences.

Another strength mentioned is the quality of desserts and coffee. Multiple comments praise the desserts, emphasizing their awesomeness, nice mix, and the fact that they are worth trying. Similarly, the coffee is described as excellent and strong. This indicates that Arena Place takes great care in sourcing and preparing their desserts and coffee, which can be a major selling point for customers who appreciate high-quality treats.

Additionally, the cafe's ambiance is noted to be lovely, both inside and outside. This suggests that the physical space is inviting and comfortable, making it an enjoyable place to relax and enjoy a meal or a coffee. The availability of outdoor seating further enhances the dining experience, especially during good weather.

The efficiency and friendliness of the staff is also mentioned as a positive aspect of Arena Place. Comments highlight the staff's ability to provide good customer service by being both efficient and friendly. This can contribute to a positive overall experience for customers, making them feel welcomed and well taken care of.

The menu at Arena Place is praised for its variety and choice. Customers appreciate the range of options available, including a decent breakfast menu with options like a full English breakfast, American breakfast, and smaller options like baked beans on toast. This variety allows customers to find something that suits their preferences and dietary needs, making the cafe more appealing to a wider audience.

Affordable prices are another strength of Arena Place, with one comment specifically mentioning mouth-watering desserts at affordable prices. This suggests that customers can enjoy high-quality food and desserts without breaking the bank. The combination of quality and affordability can be a major draw for customers seeking value for money.

Despite these strengths, there are also a few weaknesses mentioned in the comments. One comment indicates that a customer's partner fell sick after consuming a breakfast at Arena Place, suggesting possible food poisoning. While this may be a rare occurrence, it is still a concerning incident that can impact the reputation and trustworthiness of the cafe.

Another weakness highlighted in the comments is the issue with stale desserts. Multiple comments mention that desserts from the shelf, specifically cheesecakes and flapjacks, were stale and had to be sent back. This inconsistency and lack of freshness in the dessert offerings can be a major disappointment for customers, especially those who were looking forward to trying the desserts.

Another weakness mentioned is the slightly rude behavior of one staff member. One comment details an incident where a customer was charged for a full English breakfast instead of just an Earl Grey tea due to a misunderstanding. The staff at the counter was described as extremely rude, highlighting a negative customer service experience. Rude behavior from staff members can leave a lasting negative impression on customers and can deter them from returning.

Overall, while Arena Place has several strengths that contribute to its positive reputation, it is important for the cafe to address the issues related to food consistency and customer service in order to maintain a loyal customer base and continue providing a great dining experience.