AAFES PX Fort Rucker Exchange

+1 334-503-9044

9214 Hutton Plz, Fort Rucker, AL 36362 United States of America

Open Today: -

AAFES PX Fort Rucker Exchange Info

9214 Hutton Plz, Fort Rucker, AL 36362 United States of America
+1 334-503-9044
[email protected]
+1 334-503-9044
+1 334-503-9044

Best PlaceJuice Reviews

Pretty Medium size PX. I've been to smaller and bigger PX exchanges. They have pretty much anything you might need .

OPEN Reviews ()

Amenities

Service options

In-store pickup
In-store shopping

Health & safety

Staff required to disinfect surfaces between visits
Safety dividers at checkout

Accessibility

Wheelchair accessible elevator
Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

Public restroom

Planning

Quick visit

Quick Facts About AAFES PX Fort Rucker Exchange

AAFES PX Fort Rucker Exchange is a medium-sized PX that offers a wide range of products and services. It is known for having almost everything one might need, which is one of its strengths. However, it has several weaknesses that need to be addressed.

One of the weaknesses is the lack of cashiers at the normal checkout counters. As mentioned in one comment, there were only two cashiers at the customer service counter. This resulted in longer wait times for customers and frustration. The older cashier seemed disinterested in helping customers and preferred to engage in personal conversations with other staff members. This lack of customer service and efficiency at the checkout counter can lead to a negative shopping experience.

Another weakness mentioned is the limited stock of certain items. One customer noted that they were unable to find sandpaper for an electric sander, even though the store sells sanders. This suggests that the store may not always have a complete inventory of basic items, making it inconvenient for customers who rely on the PX for their shopping needs. Providing a more comprehensive selection of items would greatly improve the shopping experience at AAFES PX Fort Rucker Exchange.

The comments also mention issues with the in-store pick-up service. One customer had ordered medicine and received an email stating that it was ready for pick-up, but upon arrival, they were told that it wasn't ready and would take a while. This indicates a lack of organization and communication within the store. Efficiently handling online orders and ensuring that items are ready for pick-up as promised is crucial in maintaining good customer service. AAFES PX Fort Rucker Exchange should address this issue to avoid customer dissatisfaction.

On a positive note, the store is commended for being well-stocked and offering a good selection of products. It is also mentioned that they carry alcohol, eliminating the need for customers to make an additional stop at the class six store. This convenience is a strength of the store and should be emphasized.

The comment about the grand reopening suggests that the facility has been improved and the selection has been expanded. This is a positive sign that the store is making efforts to meet the needs of its customers. However, one comment mentions that the food options, specifically Popeyes, remain the same. It is important for the store to continually update its offerings to keep up with customer demands and preferences.

Overall, AAFES PX Fort Rucker Exchange has some strengths, such as a wide range of products and a convenient location. However, it also has weaknesses that need to be addressed, including a lack of cashiers at checkout counters, limited stock of certain items, and issues with the in-store pick-up service. Improving customer service, ensuring a comprehensive selection of items, and addressing online order fulfillment issues will greatly enhance the shopping experience at AAFES PX Fort Rucker Exchange.