A & T Creative Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best PlaceJuice Reviews
I have tried this place multiple times..
1. Went to get a pedicure and there were two dead roaches in the foot tub
2. If you are black, even if you have an appointment they will ignore you and take a non color person who doesn’t have an appointment. This has happened to me multiple times. I will never go back.
If you are a person of color I suggest you never go here. Go somewhere where they value your hard earned money.
Great job on pedi & french nails. Wish they would push back my cuticles tho. She used a tool to cut the cuticle & I have a little cut on my skin. But otherwise clean salon
Sat there for 30 minutes waiting without one of the 5 techs in there even greeting me to find out what I wanted. This is now my second bad experience and there won't be a third. Really ashame that they aren't like there other shop in Audubon I went too for almost 20 years. I'd rather drive there then to step foot in this place ever again.
Very overpriced and they are not taking appropriate cleaning measures. The lady that did my nails was nice and she did a good job at taking the gel off and saving my real nails, but she didn't listen and cut too much and also didn't listen when I told her only clean up my brows. She gave me a full wax and messed up my brows. She was very aggressive and rushing through my mani pedi. I will not be returning.
I've been going here for years even before the remodel! I love they service but their customer service is horrible, you can walk in and nobody will greet you at all for at least 20 mins, you have to physically get up and greet them smh
DO NOT GO HERE!!! I went here for a manicure today and I had acrylic on my nails that needed to be removed first. The technician tried to talk me into getting a gel manicure. I told her I just wanted my nails to breathe and I wanted regular polish! She was irritated by my answer and insisted. I said no thank you, she then began to pull the acrylic off my nails with pliers without soaking them first angrily! I snatched my hand telling her it hurts and she laughed nervously and still tried to do it! I said no I don't want you touching me and she told me I had to pay her for 10$for the one hand she started and cause bleeding on my nails. I refused! All they care about is money! Getting your nails done is supposed to be a relaxing experience not painful. Please do not go here. I never felt such pain during acrylic removal in my life! How I was treated was absolutely uncalled for. I'm never going back. I was in tears over the pain.
Love getting my nails done here. My nail tech is #11 Ms. Shelia. Her work is like no other tech. Sheila makes sure my nails is good for at least a month. She is definitely great at what she does. Tell her that Farrah sent you????????????❤️
My experience here was absolutely horrible . The woman who did my nail was very impatient , rude and would not sit still . She just kept getting up doing everything but my feet . She also kept checking her phone . She got very rude with me when I asked if she can cut my nail a little shorter . I told her that other salons never have a problem doing it . She said that’s them . Not me . I got quiet . The color I chose was a royal blue . The color came out looking black . I told her that wasn’t the blue I wanted it looks black . She said with a very ugly tone of voice “blaaaaack?? So what you wanna do ? I said there’s nothing I can do right ? She just kept painting . I was so angry by her customer service. When we were done she was supposed to do my nails. I changed my mind because I did not want her to be the one to do my nails . I had to pick up my newborn anyway . I told her I’m in a rush and need to leave . She had to fix my toenail . Earlier I asked if she can take the hair that was sticking out my toe off (SHE DID NOT TELL ME THERE WAS A CHARGE) when it was time to pay I did . Then randomly she said there is a 3 dollar charge for the hair I took of your toe . I asked her why didn’t she tell me that before she did it . She said I don’t know I just didn’t . She kept saying smart remarks. She said that I look like I got money so I should know to pay for the service because I pay when I go to a restaurant. I got quiet because my next move was to hurt her feelings. This silly woman didn’t even know that I spoke her language lol!!! She started making fun of me to her coworkers . I started smiling sat down to dry my feet and now I am now reporting them to the BBB. I also am telling my family whom are regulars here to never come here again . That is a total of 6 regulars that come here biweekly . The woman is very short extremely skinny with hair pulled back in a bun . I handled this like a lady . Something she wasn’t . And she’s lucky .
Quick Facts About A & T Creative Nail Salon
Strengths of A & T Creative Nail Salon:
1. Good job on pedicure and French nails: One comment mentioned that the salon did a great job on a pedicure and French nails. This indicates that the salon has skilled technicians who are capable of providing high-quality services in these areas.
2. Good at gel removal: Another comment mentioned that the technician did a good job at removing gel polish without damaging the natural nails. This shows that the salon is knowledgeable and skilled in gel removal techniques, which is important for maintaining the health of the nails.
3. Skilled nail technician: One comment specifically mentioned a nail technician, Ms. Shelia, who provides excellent service and ensures that the nails remain in good condition for at least a month. This highlights the presence of highly skilled technicians in the salon who are able to deliver long-lasting results.
4. Clean salon: One comment stated that the salon is clean, indicating that the salon prioritizes hygiene and cleanliness. This is essential for providing a safe and sanitary environment for clients.
Weaknesses of A & T Creative Nail Salon:
1. Poor customer service: Multiple comments mentioned issues with the salon's customer service. Complaints included not being greeted upon arrival, technicians being rude and impatient, and the salon not valuing customers of color. These negative experiences indicate a lack of professionalism and a disregard for customer satisfaction.
2. Inappropriate cleaning measures: One comment stated that the salon did not take appropriate cleaning measures. Given the importance of hygiene and sanitation in a nail salon, this is a significant weakness that may raise concerns for potential clients.
3. Inconsistent service quality: Another comment mentioned inconsistency in service quality. The client stated that they had a bad experience on two separate occasions, indicating that the salon's performance may vary and customer satisfaction is not guaranteed.
4. Overpricing and unsatisfactory results: One comment mentioned that the salon is overpriced and the technician did not listen to the client's requests, resulting in a poor outcome. This indicates a lack of attention to customer preferences and a focus on maximizing profits rather than delivering satisfactory results.
5. Unprofessional behavior: One comment described a highly negative experience with a specific technician who exhibited impatience, rudeness, and negligence in providing the service. This unprofessional behavior reflects poorly on the salon and can have a significant impact on customer satisfaction.
In summary, while A & T Creative Nail Salon has strengths in areas such as pedicures, French nails, gel removal, and the presence of skilled technicians, it also has weaknesses in terms of poor customer service, inappropriate cleaning measures, inconsistent service quality, overpricing, and unprofessional behavior. These weaknesses can greatly affect the overall customer experience and may deter potential clients from visiting the salon.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
1. Collins Park
2. Kings Arms
