2nd Street Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Best PlaceJuice Reviews
I hate finding new barbers because of this experience. I walked in and experienced, Angie. I have never left a barber shop angry before, but she managed to do it.
It felt like she had a 3 minute time limit to do this cut and I got roughed up during her mad scramble to make that 3 minute world record.
Typically, the barber makes adjustment, but not Angie. I was told to, 'Scrunch down in my chair' and 'tilt my head' a dozen times...and that was the extent of the conversation and her personality, which is indistinguishable from a person that is both in a rush and angry at the same time.
I left with a red neck, feeling like I had been in a fight. When she got the blade for my neck, I was scared that she was in such a hurry I would get cut.
And for all of that I had to pay almost Double a normal nice haircut. $32.00 !!! If all places were like this I'd rather shave my head than experience her again.
All in all, I will never be back. I've seen dogs get better grooming treatment than that. If I owned this place, I'd fire her immediately but then again, they are probably afraid to fire her. She'd probably start slinging that blade around.
I visit 2nd Street Barber extremely often. I go to Sarah, and she always gets me right. Great precision and very patient with new or tricky styles. I have even tried to use barbers around town, but my only experience I chose to emergency book Sarah to “fix” that trim! Excellent service and very communicative. Very easy appointment scheduling and I highly recommend Sarah!!
I walked in without an appointment and didn't expect them to have time, but Angie said she had 15 minutes before her next appointment and she could at least give me a trim. I'm astonished at how much she accomplished in such a short time. Full haircut, neck shave, shampoo, hot towel, styling, and minor detailing in 14 minutes. She's a miracle worker.
I’ve been coming here since they opened, Crystal has always taken the utmost care, and pride in my haircuts! She is an absolute sweetheart and joy to be around. We have even started bringing my son to her, and he loves her as well. Crystal is the absolute best, and I refuse to see anyone but her!
Jeanie Rice is absolutely amazing, my husband is extremely picky with his hair and we have been to many barbers and when we found her he said he won’t go anywhere else or let anyone touch his hair or beard except her!! She is so kind and makes you feel so welcome and comfortable my boys love her too, we will definitely be life long customers!!
Jeanie was amazing!
Very difficult for me to find a new barber and trust one at the same time. I couldn’t be more pleased with seeing her. Very professional and kind! I’m very pleased with my overall experience of this shop.
Excellent place. Hands down best experience I’ve had getting a haircut in a long time. Jeanie is the best. If I could give it more stars I would.
I love this particular barbershop!!!! Which is weird that I am leaving a 1 Star, I know, but when I called to check on their availability, Susanne answered. She gave me some times and stylists that were available, however the stylist I was looking for was unavailable at the time. When I told her that I would call back and get scheduled for a haircut at a later date, she hung up on me. Totally unacceptable and unprofessional. I did not intend on hurting anyone's feelings, but I like the way the other stylists at this particular shop cut my hair better than the way she cuts it. Sorry it's just a preference.i will be going back to get my haircut here, but definitely not with Susanne.
Quick Facts About 2nd Street Barber Shop
2nd Street Barber Shop has received a mix of positive and negative comments, providing insight into the strengths and weaknesses of the establishment. By analyzing these comments, we can gain a comprehensive understanding of the barbershop's performance and customer satisfaction.
Starting with the negative comments, it is evident that Angie has received criticism for her rushed and unfriendly approach. One customer mentions feeling roughed up during the haircut, and the lack of conversation and personality from Angie is noted. Additionally, concerns were raised about the fear of getting cut due to her haste. This negative experience is further magnified by the high price of the haircut, causing dissatisfaction and a desire to never return. The individual even goes as far as suggesting that Angie should be fired due to her rushed and potentially dangerous approach.
However, it is important to note that not all the comments are negative. There are multiple positive comments about other stylists, such as Sarah, Crystal, Jeanie, and Suzanne. Sarah is praised for her precision, patience with tricky styles, and excellent service. Another customer states that Sarah "gets me right" and recommends her highly. Additionally, Angie receives positive feedback from a different customer who had a favorable experience with her. This customer highlights Angie's efficiency and skill, stating that she accomplished a full haircut with multiple additional services in just 14 minutes. Furthermore, Crystal and Jeanie are commended for their care, pride, and professionalism in providing haircuts. These positive experiences have led customers to develop loyalty to their respective stylists and express a desire to continue visiting the barbershop with them.
From these comments, it can be inferred that the strengths of 2nd Street Barber Shop lie in the skills and customer service provided by certain stylists, such as Sarah, Crystal, and Jeanie. These stylists are praised for their precision, patience, professionalism, and ability to create a welcoming and comfortable environment. They have developed a loyal customer base due to their exceptional service.
On the other hand, the barbershop has weaknesses in terms of its pricing and the negative experience customers have had with Angie. The high price of the haircut combined with a rushed and unfriendly approach has led to customer dissatisfaction and a desire to avoid the establishment. This highlights the need for better training, customer service, and consistency across all stylists at 2nd Street Barber Shop.
In conclusion, 2nd Street Barber Shop has both strengths and weaknesses based on the customer comments analyzed. The positive comments highlight the skills and exceptional customer service provided by stylists like Sarah, Crystal, and Jeanie, leading to loyal customers. However, the negative comments emphasize the dissatisfaction and negative experience customers have had with Angie, who was perceived as rushed and unfriendly. Addressing these weaknesses and ensuring consistent customer service across all stylists can help improve the overall reputation of 2nd Street Barber Shop.
Today
Opening Hours
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How to go there
Location
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11. Faribo West Mall
12. LIO Lichterfelde