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#1 Nails

+1 337-261-3338
3410 Moss St, Lafayette, LA 70507 United States of America
Open Today: 08:30 AM - 06:00 PM

#1 Nails Info

Best PlaceJuice Reviews

I don’t know how that girl is so good at what she does but I’m so picky about my brows. They’re never too skinny or uneven. She’s literally the best in Lafayette!!!
OPEN Reviews ()

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Quick Facts About #1 Nails

Strengths:
1. Excellent brow services: The first comment highlights the exceptional skill of one of the technicians in shaping and grooming brows. This suggests that #1 Nails place has talented staff who can deliver high-quality results.
2. Welcoming atmosphere: The second comment praises the friendly and welcoming atmosphere of the salon. This is a strength as it creates a positive and comfortable environment for customers, making them feel valued and appreciated.
3. Transparent pricing: The second comment also mentions that the prices at #1 Nails place are transparent and provided upfront. This is a strength as it ensures that customers know exactly what they will be paying for their desired services, avoiding any surprises or hidden charges.
4. Variety of nail options: The third comment highlights the wide range of nail options available at the salon. This is a strength as it shows that #1 Nails place offers customers a diverse selection to choose from, catering to different preferences and styles.
5. Clean and welcoming environment: The third comment states that the salon is clean and welcoming. Maintaining cleanliness is crucial in a salon to provide a hygienic and safe experience for customers. A clean and inviting environment can also enhance the overall customer experience.
Weaknesses:
1. Lack of patience and professionalism: The sixth comment expresses dissatisfaction with the behavior of a particular staff member, which indicates a weakness in terms of customer service. The individual is described as rude, not having enough patience to work with the public, and displaying a lack of professionalism. This negative encounter could potentially drive away customers and harm the salon's reputation.
2. Unsteady hands and lack of precision: The seventh comment implies that some technicians at #1 Nails place may lack steady hands, leading to a less accurate and precise application of services. This weakness can affect the quality of the results and may cause frustration or disappointment for customers.
3. Rudeness and argumentative behavior: The eighth comment narrates an unpleasant interaction with Mi Mi's husband, who is described as rude and argumentative. This behavior is not conducive to good customer service and can leave a lasting negative impression on customers. It may deter potential customers from returning and damage the salon's reputation.
4. Disrespectful treatment of a minor: The eighth comment further highlights the inappropriate behavior of a staff member who engaged in an argument with a minor customer. This displays a lack of professionalism and an inability to handle customer feedback or requests in a respectful manner. Such actions can significantly impact the salon's reputation and discourage customers from returning or recommending the salon to others.
5. Previous negative experiences: The final comment mentions that the customer had previous negative experiences with #1 Nails place, which caused them to consider not returning in the future. This indicates a pattern of dissatisfaction or consistent issues, suggesting that there may be underlying weaknesses in the salon's operations or customer service.
In conclusion, #1 Nails place has strengths in terms of exceptional brow services, a welcoming atmosphere, transparent pricing, a variety of nail options, and a clean environment. However, weaknesses include instances of impatience, lack of professionalism, unsteady hands, rudeness, disrespectful treatment of customers, and previous negative experiences. Addressing these weaknesses and ensuring consistent high-quality service and professionalism will be crucial for improving customer satisfaction and maintaining a positive reputation for #1 Nails place.


Place Pictures

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Today

Opening Hours

Monday Closed
Tuesday 08:30 AM - 06:00 PM
Wednesday 08:30 AM - 06:00 PM
Thursday 08:30 AM - 06:00 PM
Friday 08:30 AM - 06:00 PM
Saturday 08:30 AM - 06:00 PM
Sunday Closed

How to go there

Location