#1 NAILS & SPA Info
Best PlaceJuice Reviews
Awesome experience for the mother of the groom, day before the wedding! Last moment to relax. She was pampered to the hilt! And the nails were perfection! Worth every penny! Thank you
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Quick Facts About #1 NAILS & SPA
Strengths:
1. Excellent customer service: Many of the comments mention the friendly and professional staff, as well as their attentiveness to customers' needs and preferences. This suggests that the salon excels in providing a positive experience for its customers.
2. Skilled nail technicians: The positive comments about the quality of the nail services indicate that the salon has well-trained and competent technicians. Customers specifically praised the perfection of their nails and the great job done on their manicures and pedicures.
3. Welcoming and friendly atmosphere: Multiple comments mention the warm and inviting environment of the salon. Customers appreciate being greeted upon arrival and feeling comfortable throughout their visit.
4. Attention to detail: The positive experiences expressed in the comments suggest that the salon pays attention to detail in their services. Customers mention that their brows were done perfectly and that the technicians take pride in their work, indicating a commitment to providing high-quality results.
5. Repeat customers and recommendations: Several comments indicate that customers plan on returning to the salon and will recommend it to others. This demonstrates customer satisfaction and loyalty, which can be a significant strength for the business.
Weaknesses:
1. Inconsistent quality: While most of the comments are positive, there are a few negative reviews indicating inconsistent quality of services. One customer had a horrible experience with a manicure, citing uneven and poorly done nails, as well as discomfort caused by the technician. This suggests that there may be some inconsistency in the skill level and attention to detail among the nail technicians.
2. Lack of professionalism: One comment mentions that a technician left trash in the bowl and went outside to eat lunch, while another points out that some of the staff were rude when questioned about services and prices. These incidents reflect a lack of professionalism and attentiveness to customer needs.
3. Pricing issues: One customer mentioned being short-changed and experiencing difficulty in resolving the issue with the staff. Poor handling of billing and pricing matters can leave customers feeling dissatisfied and create a negative impression of the salon.
4. Lack of attention to cleanliness: One negative comment mentions polish on the side of the customer's toes, suggesting that the salon may not pay close attention to cleanliness and sanitation during the service. This can be a significant concern for customers seeking a hygienic and safe experience.
5. Lack of design fulfillment: Another negative comment mentions not getting the desired design for the nails. Failing to fulfill customer requests can lead to disappointment and frustration, potentially resulting in lost business and negative word-of-mouth.
In conclusion, #1 NAILS & SPA place has strengths in terms of excellent customer service, skilled technicians, a welcoming atmosphere, attention to detail, and a loyal customer base. However, it also faces weaknesses such as inconsistent quality, lack of professionalism, pricing issues, cleanliness concerns, and occasional failure to fulfill design requests. Addressing these weaknesses can help the salon improve the overall customer experience and maintain a positive reputation.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places