1 Nails Info
Best PlaceJuice Reviews
As a first time customer, I was extremely happy with the service. The techs were friendly and welcoming. My nail tech (Kim) was patient and kept asking for my approval as she worked on my nails, ensuring I was satisfied. I will be back!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About 1 Nails
Strengths:
1. Friendly and welcoming staff: Multiple comments mention how the technicians at 1 Nails place are friendly and welcoming, creating a positive and comfortable atmosphere for customers. This helps to establish a good rapport with customers and make them feel valued.
2. Attention to detail: Both Kim and Tina, mentioned by different customers, are commended for their attention to detail. They take the time to ensure that the customers are satisfied with their nails and constantly ask for approval while working. This personalized approach contributes to customer satisfaction and loyalty.
3. Variety of services: Several comments mention that 1 Nails place offers a range of services, including pedicures and eyebrow waxing, in addition to manicures. This suggests that the salon is versatile and can cater to different grooming needs, making it a convenient one-stop destination for customers.
4. Skilled nail art: One customer specifically mentions that Tina, a technician at 1 Nails place, is adept at nail art design and enjoys creating intricate designs. This showcases the salon's expertise in nail art and their ability to cater to customers looking for unique and personalized designs.
5. Hidden gem: One comment refers to 1 Nails place as a "hidden gem," suggesting that the salon may not be widely known but offers exceptional service. This implies that the salon has a competitive advantage as it provides a great experience that exceeds customer expectations.
Weaknesses:
1. Inconsistent quality: One customer expresses dissatisfaction with their experience at 1 Nails place, mentioning that the technician did not meet their expectations. The customer points out issues with burrs on the nails, incomplete application of top coat, and a sloppy appearance. This indicates a potential inconsistency in the quality of service provided by the salon.
2. Lack of technician identification: The dissatisfied customer mentions that they do not know the name of the technician who performed their service, making it difficult for the salon to address the specific issues raised. This highlights a potential weakness in communication and organization within the salon.
3. Limited information on pricing: While several comments praise the salon for its great prices, there is no specific information provided regarding the salon's pricing structure. This lack of transparency could potentially deter potential customers who are looking for clear and upfront pricing information.
4. Lack of emphasis on specific strengths: While comments mention positive experiences and satisfaction with the service, there is no mention of any unique selling points or standout features that set 1 Nails place apart from other salons. This may indicate a need for the salon to highlight its strengths and competitive advantages more effectively to potential customers.
5. Lack of follow-up: Although many comments express satisfaction and intent to return to 1 Nails place, there is no indication of any follow-up or efforts made by the salon to maintain customer engagement and loyalty. This may suggest a missed opportunity to build long-term relationships with customers through personalized communication or loyalty programs.
In conclusion, 1 Nails place has strengths such as friendly staff, attention to detail, a range of services, skilled nail art, and positive customer experiences. However, there are weaknesses in terms of inconsistent quality, lack of technician identification, limited pricing information, a need for highlighting unique selling points, and a lack of follow-up to maintain customer engagement and loyalty. These areas can be addressed to further improve the overall customer experience at 1 Nails place.
Place Pictures
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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