Hero image

#1 Nails and Spa

+1 928-773-0239
1420 E Rte 66 #104, Flagstaff, AZ 86001 United States of America
Open Today: 09:00 AM - 07:00 PM

Best PlaceJuice Reviews

It was a quiet and nice visit. I was their last client and they took their time and were very polite. Unlike other nail salons I have been to, where the person is not acknowledging me and are handling my fingers rough, to where when I leave my fingers tips are sore and in pain... They payed attention to what details I wanted and even asked me twice to make sure. They did not rush at all and loved the way they handled my finger tips, I am very satisfied with my nails & I will be back for another full set in the future.
OPEN Reviews (38)

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Quick Facts About #1 Nails and Spa

#1 Nails and Spa place has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths: 1. Polite and attentive staff: One customer mentioned that the staff took their time and were very polite, paying attention to the details of the service. This suggests that the salon values good customer service and aims to provide a pleasant experience for their clients.
2. Cleanliness: Multiple customers praised the salon for being clean, which is an essential aspect of any spa or nail salon. Maintaining a clean and hygienic environment ensures the safety and well-being of the customers.
3. Top-notch services: One customer stated that the services at #1 Nails and Spa are "perfection at its best." This indicates that the salon provides high-quality services, which is crucial for customer satisfaction and repeat business.
4. Reasonable prices: Another customer mentioned that the prices at the salon are very reasonable. This can make the salon more attractive to potential customers who are looking for good value for their money.
5. Welcoming and kind staff: A customer highlighted that the staff was welcoming and kind. This positive interaction between the staff and customers can create a friendly and comfortable atmosphere, enhancing the overall experience.
6. Flexibility in scheduling: One customer appreciated that the salon accommodated their last-minute appointment, even staying open to finish the service. This suggests that the salon is willing to go the extra mile to meet customer needs and provide convenience.
Weaknesses: 1. Inconsistency in service quality: One customer had a negative experience with a nail technician named Vicky. They mentioned that Vicky was rude, rushed the service, and did not meet their expectations. While this seems to be an isolated incident, it still highlights a weakness in the salon's ability to consistently deliver excellent service across all staff members.
2. Scheduling issues: The same customer also experienced scheduling issues, where their appointment was overlapped with another customer's appointment. This led to delays and a negative experience for the customer. This suggests a possible weakness in the salon's scheduling methods and organization.
3. Nail durability: One customer mentioned that their gel nails did not last beyond four days, despite paying a significant amount for the service. This raises concerns about the longevity and quality of the nail services provided by the salon.
4. Communication barriers: One customer mentioned that English is not the first language for the staff, implying that communication may be a challenge. While this may not be an issue for all customers, it can hinder interactions and potentially lead to misunderstandings.
Overall, #1 Nails and Spa place has several strengths, such as polite and attentive staff, cleanliness, top-notch services, reasonable prices, welcoming atmosphere, and flexibility in scheduling. However, there are some weaknesses to address, including inconsistent service quality, scheduling issues, nail durability, and potential challenges in communication. Addressing these weaknesses can help improve the overall customer experience and ensure that customers have a positive impression of the salon.


Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location