Young's Fashion Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Best PlaceJuice Reviews
Very rude yesterday!!! When I came in the store, I was followed by a young girl while I was looking at the jewelry. She knew NOTHING about it. What length the chains were or what the metal was?? I asked if I could return it if it didn’t fit she said yes. When I went to the cashier ( manager)Unprofessional and she said NO RETURNS!!! Unfriendly atmosphere, felt not welcomed to be there. Happy with my purchase, however I won’t go back due to the treatment of the staff.
Prices changed tremendously. They are much higher now. The price was on the product lower than it rung up and the owner who ring up everything refused to honor it. I won't be returning!!! I ecosystem to pay the lowered price, THEY MARKED!!!
My daughters love this store. They find everything they need when we go here.
The group of young ladies who were working that day were friendly. The one who helped me knows her products well.
The lady at the front big black girl is so rude she does not speak to customers don’t want to help you with anything truly rude and horrible customer service skill she need to be put in the back like the rude dog she is
Hours not posted and closed before actual time with open light on.
You have great customer service before I can say what I would like the Esmay they greeted me at the door which was very welcome I was surprised and felt very comfortable I got received everything that I need to get a plus and show me about different things that I also can purchase at any time and how much it was
The ladies that worked there was very helpful and insightful.
Quick Facts About Young's Fashion Beauty Supply
Young's Fashion Beauty Supply place has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned by a customer is that the store has a wide variety of products and it caters to the needs of their daughters. This indicates that the store has a good selection and is suitable for different age groups. Additionally, another commenter appreciated the knowledge of the staff members, specifically mentioning that one of the ladies knew her products well. This suggests that the staff is knowledgeable and can provide helpful recommendations to customers.
Another strength mentioned is the initial customer service experience. One customer mentioned that they were greeted at the door and felt comfortable in the store. This indicates that the store has good customer service skills and creates a welcoming atmosphere for customers.
However, there are also weaknesses mentioned in the comments. One customer experienced rude and unprofessional behavior from staff members. They mentioned being followed by a young girl who had little knowledge about the products and received incorrect information about returns from the cashier. This suggests that the staff may lack proper training and communication skills, resulting in a negative customer experience.
Another weakness mentioned is the inconsistency in pricing. One customer noticed that the prices had increased since their last visit and encountered a situation where the price on the product was lower than what was rung up at the cash register. The owner refused to honor the lower price, leading to customer dissatisfaction. Inconsistent pricing can erode customer trust and loyalty.
Another weakness mentioned was the rudeness and lack of helpfulness from one staff member, specifically describing her as a "big black girl." This comment is both racially insensitive and disrespectful, highlighting a clear problem with discrimination and biased behavior from staff members. This can create a negative and hostile environment for customers.
The lack of posted store hours and instances of the store closing earlier than the posted time are also mentioned as weaknesses. This can cause inconvenience and frustration for customers who rely on accurate store hours to plan their visits.
In conclusion, Young's Fashion Beauty Supply place has strengths such as a wide variety of products, knowledgeable staff members, and initial good customer service. However, there are also weaknesses in terms of rude and unprofessional behavior from certain staff members, inconsistent pricing, discriminatory treatment, and issues with store hours. These weaknesses can negatively impact the customer experience and potentially lead to decreased customer satisfaction and loyalty.
Place Pictures
Today
Opening Hours
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| Tuesday | - |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | Closed |
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