Wynn Nails & Spa Info
Best PlaceJuice Reviews
This is my 2nd visit to Wynn Nails &Spa, since 2 years ago. The atmosphere was the same; nice and clean. I had a nice female nail tech, but I was surprised of my bill. I hadn't noticed it was an extra fee/fees for different colored nails. I was treating myself, so I'm worth it. I will make sure I read or ask questions going forward. I received a no chip manicure and a milk and honey pedicure. Overall, still a nice place.
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Quick Facts About Wynn Nails & Spa
Wynn Nails & Spa has several strengths and weaknesses based on the comments provided.
One of the strengths mentioned by multiple commenters is the cleanliness of the salon. They mention that the atmosphere is nice and clean, which is an important factor for customers when choosing a salon. Additionally, one customer specifically mentions a separate and relaxing area for pedicures, which suggests that the salon has dedicated spaces for different services, enhancing the overall experience.
The friendliness and creativity of the nail technicians is another strength mentioned in the comments. Customers appreciate the nice and creative techs who take the time to understand their desired outcomes. This indicates that the salon has skilled and attentive staff who can provide personalized services to meet customer preferences.
Some commenters also express satisfaction with the results of their nail services. They mention that they love their nails and that the no chip manicure and gel nails look very pretty. This suggests that the salon can deliver high-quality and aesthetically pleasing results.
In terms of weaknesses, there are a few concerns mentioned by customers. One recurring issue is the waiting time and appointment management. Multiple commenters express frustration with the waiting time and lack of organization in terms of who came in first versus who had an appointment. This can be an area for improvement for the salon, as it affects the overall customer experience and can lead to dissatisfaction.
Another weakness highlighted by a customer is the rushed service and lack of attention to detail. One customer mentions that their nails were not filed properly and broke easily. Another customer states that their cuticles were cut aggressively, making them feel uncomfortable and unwelcome. These experiences suggest that there may be inconsistencies in the quality of service provided by the nail technicians.
Lastly, there are concerns regarding the pricing and additional fees. One customer mentions being surprised by extra fees for different colored nails, indicating a lack of transparency in the pricing structure. Another customer expresses dissatisfaction with the price paid for their nails, suggesting that they did not feel it was worth the amount charged. This shows that the salon may need to revisit its pricing strategy and ensure that customers are fully informed about costs before receiving services.
In conclusion, Wynn Nails & Spa has strengths in terms of cleanliness, friendly and creative staff, and the ability to deliver satisfying results. However, there are weaknesses related to waiting times, appointment management, rushed service, inconsistencies in quality, and pricing. These weaknesses should be addressed to improve the overall customer experience and ensure customer satisfaction.
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Opening Hours
Monday | 09:30 AM - 07:30 PM |
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Tuesday | 09:30 AM - 07:30 PM |
Wednesday | 09:30 AM - 07:30 PM |
Thursday | 09:30 AM - 07:30 PM |
Friday | 09:30 AM - 07:30 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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