Wish Nails (Update) Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
Quality of work is good. Staff is pretty friendly and it looks very clean. 3 stars rating because when you schedule an appointment- you still have to wait 30 - 40 minutes past your appointment time before they start … every.. single time. Very frustrating as my free time is limited. Doesn’t matter if you are first, mid day or last appointment time- it has happened every single time. Plan on being there a while….
Edited to add. I understand when someone gets sick but that doesn’t explain why it has happened multiple times
The staff is really nice and friendly, they are really clean and professional, they made sure to sanitize in between clients and did not over book so the place was not crowded and they did a good job on my nails. I wanted something natural being that I work in the covid unit and it came out really pretty. The price was also decent!
I just had the worst experience at Wish Nails . I asked for a checkered flag design on one nail wven showed her a picture n did not get what i asked for , instead of black n white it's black n pink n the wrong color pink from what the other nails are. She also didn't clear coat one a my nails. Very poor service.
I took my mom here on a whim. It's close to her house, but I had never been here before. (We typically go to another well known place in the area.) I figured I would give it a try, and I'm really glad I did! We did a "walk-in" around 11AM Friday morning. Although all the manicurists were busy, we only had to wait like 5 minutes. We both got gel manicures and pedicures. (I always pay extra for gel, because I am VERY good at messing up my nails somehow, whether it be tripping over air or not paying attention to where my hands go!!) They were quick, but I felt they did a phenomenal job!! My nails look very nice and neat without that extra gel build up you sometimes get between your nail and the skin of your finger at some places! They were very friendly, too! I will DEFINITELY be coming here again!! Thank you Wish Nails!!!
I went for a pedi today, for the first time and Mike was great! Very pleasant. I will definitely return.
The is the nail salon that my girlfriend goes to. She says that it is clean and tons of choices of polishes and gels. You can get a manicure, pedicure, and waxing done here as well. Gift certificates are available for purchase. Service is quick and correct or they will make it right. You can make appointments over the phone or in person and usually are the same day or the very next day. There is plenty of parking and plenty of other stores in this shopping complex.
Very professional and kind. I was impressed as they took their time and I had a great experience, especially since I scheduled very last minute on a holiday weekend. Mike did a fantastic job on my nails, I will absolutely be coming back.
Today yet again I make an appointment for 11:30 they take me back and my feet go in the bowl. Then 30 minutes later I’m still waiting so I just got up and left. On the way out they say “ she’s ready for you now” I said I made an appointment for 11:30 and it’s 12? Listen if you’re busy great but don’t tell ME when to come and make me sit. I would gladly come whenever is best but this is now the 3rd time I’ve waited with an appointment. Unacceptable. My time is important and businesses should value the customer. Not once in 30 minutes was I acknowledged until I was headed for the door. So disappointing!
Quick Facts About Wish Nails (Update)
Wish Nails appears to have a number of strengths as mentioned in the comments. These include the quality of work, cleanliness of the establishment, and friendly staff. Customers appreciate the fact that the staff takes the time to sanitize between clients and does not overbook, ensuring a comfortable and safe environment. The prices are also mentioned to be reasonable, which is a positive aspect for customers.
Another strength mentioned is the availability of appointments. Customers state that they can easily make appointments over the phone or in person, usually for the same day or the next day. This shows that Wish Nails is accommodating and flexible with their schedule.
Customers also mention that the nail technicians are skilled and professional. They take their time to ensure a great experience, even when appointments are made last minute. This indicates that the staff is dedicated to providing quality service and making customers feel valued.
The range of services offered at Wish Nails is also praised. Customers mention that they can get manicures, pedicures, and waxing done at the salon. The availability of gift certificates for purchase is another positive aspect mentioned. This shows that Wish Nails caters to a diverse range of beauty needs and offers options for gift giving.
However, there are also weaknesses mentioned in the comments. One major weakness is the issue with appointments running late. Several customers mention that they have had to wait 30-40 minutes past their scheduled appointment time before their service starts. This is mentioned to be frustrating and a waste of limited free time. One customer even states that this has happened multiple times, indicating a recurring issue. This suggests that Wish Nails may struggle with time management and efficient scheduling.
Another weakness mentioned is poor service in terms of fulfilling customer requests. One customer states that they asked for a specific design but did not receive what they asked for. Additionally, there was an issue with not clear coating one of the nails. This indicates a lack of attention to detail and a failure to meet customer expectations.
Another weakness highlighted is poor communication and customer service. One customer mentions that despite making an appointment, they had to wait for 30 minutes without any acknowledgement or explanation. This suggests a lack of communication and customer prioritization.
In conclusion, Wish Nails has several strengths, including the quality of work, cleanliness, friendly staff, reasonable prices, availability of appointments, range of services, and skilled technicians. However, there are also weaknesses, such as appointments running late, failure to fulfill customer requests, and poor communication and customer service. These weaknesses should be addressed in order to improve the overall customer experience at Wish Nails.
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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